Strap Sewn On

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Oh my, I just read through this whole thread and as I did I became nervous that it would end bad i.e. that they would think YOU did this and then not do a return :sweatdrop:
SO glad it worked out!
 
Glad you could return the bag without any problems!

Anyway, it is very scary that SAs just said "It's a new style." to their customers.:nono: If you don't know Bal well, you just belive it!
 
Just catching this thread now. How bizarre!

I am so glad to read that you were able to exchange the bag with no hassles.

That being said, I would never purchase another high-end bag from that location. Someone had to accept the bag with modified strap as a return (shouldn't have happened post-alteration), and then they sold it to you like it was any other bag (again - shouldn't have happened!!).

I don't claim to be an expert; but with my limited experience even I can tell that something is amiss with the first bag. I guess I could work there, no problem!!
 
The OP lives in New Jersey and that seller is in FL so there's no relation to the bag. Not really sure what you meant by "somebody screwed up with NM."
 
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