I've never seen a strap connected like that. The bag appears to be authentic though.. HOW STRANGE!!
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I don't see how a "boo boo" that obvious could ever get through their quality control department.![]()
First of all....thank you so much to everyone who helped me out with this. :tpfrox: You are the best. I ran back over to NM this morning and my sa wasn't there. The other sa looked at it and gave me the same story about how that is the new style. I told her I still wanted to return it and she said no problem. Then I explained that it looked like someone had tampered with it. She found another one on the floor with the exact same style number...and the correct shoulder strap. She returned mine (:okayand said she was going to pull the bag aside to show the manager. Then....she told me that the new velo (that has the longer strap i was looking for) arrived this am!!!!!
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I am a happy girl!!!!
So glad this worked out for you! I just read this whole thread like I was reading a murder mystery, LOL. Thanks for keeping us updated. When you go back to Neiman's, maybe you can find out what the manager had to say. I certainly wouldn't want a bag without the strap being removable, so I do hope this is not a new thing with Bal.