Inventory is definitely low at my store. A few weeks ago, my SA said she expected to secure me a second QB sometime in December. Saw her last week and she said there's so many who haven't received their first QB this year that a second is unlikely until next year.
Spend threshold for B/K/C
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Wow 5:1?! I was about to come here and rant about how I spent 2.5:1 and still haven’t gotten a quota bag. This was my very first year shopping with this SA. I’m disappointed that I didn’t get a quota but I understand the supply situation. Seeing your 5:1 situation makes me feel less bad that I haven’t received a quota bag this year. Let’s hope for both our sake that we get qb next year. I have very low expectations for what I want. I just want a b30 or k28/25 any color or hardware combo. I love colors and neutrals so it really doesn’t matter. You’d think that it would be easier to get something with such a wide breadth of acceptable options. I’m just going to buy what I truly love going forward and not be too worried about a qb. I’ve been buying from resellers to fill the void. if reseller prices had been as reasonable as they are now, I would have never started this journey to begin with tbh. Although Im
Starting to like their other non quota items.
I've also spent 5:1 this year without a QB for 2022. My SA indicated that my QB offer should be coming soon - as others have mentioned, inventory is hard to come by. Hoping we both get our offers soon!
The sentiment is definitely frustrating if you're just starting with Hermes. I hope the QB will happen in 1q23. But I think the higher spend ratios are going to be common for now. There's no incentive to increase production is my speculation.
I agree with this. But the issue, at least in NY, is that the SA is not the final arbiter. A dear friend who is a VVIP was promised a very very special B. She was going in the next day to buy it. A new client came in and spent mid six figures, and the SM offered her the bag.
Agree. I do the same
Agree. Since Hermes has reduced supply, and since demand during Covid has sky rocketed, I think the average client who gets a coveted QB simply happens to spend significantly more. Or clearly has significant spending potential.
Agree. But I think 5X plus, not including bags, is quite common. SMs honestly can pick and chose among many nice clients who don’t worry about prespend at all and who can afford to buy six figures per visit (I am NOT one of those clients
I was well into 5:1 plus (honestly I stopped counting) before my SA found the perfect bag for me: gold, B25 sellier, phw this past summer. But, I just bought stuff that I loved and trusted that the perfect bag would show up eventually. (I did get a few B30 offers beforehand). I do NOT have a wish list and I didn’t pressure my SA. I do have a great relationship with him, and he says a lot of it is what he is authorized/allowed to offer by the SM. If a bag in your specs is coming in, but he doesn’t get a crack at it, you will be out of luck. My SA also knows that I have a sizable QB collection and have gotten QBs from my FSH SA (I’m 100% transparent with my local and FSH SA). My prespend at FSH is minimal (and only twice a year at most), but I did get two other FSH QBs. (Both SAs know about each other and neither has any issue with my local SA getting most of my custom). @fabdiva, the sole reason I get QBs from my FSH SA is bc she likes me, but she really clicks with my DH. . .They chat about a bunch of non H things while I try stuff on. Lol.
BTW, a B 30 should be much easier than a 25, but even that is becoming harder to get.
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I agree the SA is the not the final arbiter. And I think the store and the country matters. It's really unfortunate what happened to your friend. I would be livid. I admit that I haven't had a hard time getting bags, but I don't actively seek bags. And I don't think my store is all that competitive. But the stock is extremely limited. I was also told the number of clients an SA has is a factor as well. For instance, an SA with a lot of clients may not have enough bags to go around.
While the SM is ultimately who makes the decisions on bag and SO offers, a senior SA who recommends a particular client is always a major advantageous factor. One of my SAs who just retired, worked her entire career at Hermes and she was basically making all decisions when the SM was away in Paris doing store orders or on leave. Now that she has left, my new SA is able to offer bags and perhaps SO slots as well because she just started and is establishing her client base. She was assigned to me by the SM, we get on really well and at the end of summer she asked me what mini bag I was interested in and she has already delivered it for Christmas, exactly the options I mentioned. The store is located in Asia and they both know exactly what is offered to me at my home store, FSH.
I also notice that bag stock is definitely beginning to improve and all one needs is patience, for 2023.
I also notice that bag stock is definitely beginning to improve and all one needs is patience, for 2023.
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Reading about the current spend levels gives me agita (for others). While I'm not naive enough to think spend is irrelevant, it's scary to read how much people are spending in the hopes of procuring a bag (and then not being offered anything).
Caveat: I'm a long time H client (~20 years) so I've seen the gradual changes over the years, and am likely not immune to these changes either.
However, I come from the camp where I feel pure spend isn't the only defining factor, it's just one metric amongst many, such as: your repertoire with your SA, SM, the store as a whole, whether the store sees potential in you as a long time client or will you disappear after getting what you want, and do you come across as a cash cow (as in someone who clearly just wants a bag and will buy everything in sight).
I truly believe that H is still looking for that genuine client who appreciates the brand and will buy at their leisure, but with the inventory issues of the last 2 years, AND the influx of new clients, I get how $$ has become one of the defining factors.
What newer clients need to learn is that you can never perfectly plot out your shopping experience, and you're never fully in control of it. Datapoint: I received a QB earlier in the year, and ended up spending 4:1 in the following months. It was on items that are rarer and show up infrequently at my home store. Would I like another bag? Sure. Do I feel entitled to one just because I've spent that amount? Absolutely not.
Caveat: I'm a long time H client (~20 years) so I've seen the gradual changes over the years, and am likely not immune to these changes either.
However, I come from the camp where I feel pure spend isn't the only defining factor, it's just one metric amongst many, such as: your repertoire with your SA, SM, the store as a whole, whether the store sees potential in you as a long time client or will you disappear after getting what you want, and do you come across as a cash cow (as in someone who clearly just wants a bag and will buy everything in sight).
I truly believe that H is still looking for that genuine client who appreciates the brand and will buy at their leisure, but with the inventory issues of the last 2 years, AND the influx of new clients, I get how $$ has become one of the defining factors.
What newer clients need to learn is that you can never perfectly plot out your shopping experience, and you're never fully in control of it. Datapoint: I received a QB earlier in the year, and ended up spending 4:1 in the following months. It was on items that are rarer and show up infrequently at my home store. Would I like another bag? Sure. Do I feel entitled to one just because I've spent that amount? Absolutely not.
are you shopping to buy things you want to have?
if so, just continue as you are
or shopping to build up a profile for a QB.
if so, stop or slow down
i
this is so wise
every post that begins with an emphasis of a client's spending ratio and expectations suggests someone heading for disappointment
I can see where you're coming and the brand's strategy has definitely evolved over the last 20 years. I'm keen on my spend because I'm a numbers person and aware of where my money goes in general. Me sharing my spend ratio was to help others not to feel so bad that the offer hasn't come. It's normal to feel dissapointed, and it's also ok to still love the brand. They are not mutually exclusive. As you know, inventory was down everywhere including rtw and jewelry not just bags.
No one has a gun to thier head telling them to spend money. We are all consenting adults.
Respectfuly, save your agita for issues that genuinely matter. We don't need your anxiety.
Really appreciate you sharing your spend ratio and experience here @lilmermaid264 ! All of us do buy what we love outside of QBs, but there's nothing wrong with keeping track of a total, and sharing/discussing this as per the thread title.
To those that are "agitated" or "scared" at ppl discussing a spend ratio, there are plenty of other threads that dive into other aspects of building the H relationship, but this one is specifically on the "spend threshold."
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I love to keep track of my spending as well. Don’t feel anything wrong with a relationship with Hermes that is built on economics. They are a business.
However, those who are reading this thread……please be mindful that when you are spending 5:1 or the likes of it, you might be pushing up the pre spend levels for others. If you are buying what you like at a pace that suits you, well, enjoy! But if you are buying just to get a QB, please don’t do that. Doesn’t do anybody any good.
However, those who are reading this thread……please be mindful that when you are spending 5:1 or the likes of it, you might be pushing up the pre spend levels for others. If you are buying what you like at a pace that suits you, well, enjoy! But if you are buying just to get a QB, please don’t do that. Doesn’t do anybody any good.
That's interesting, I wouldn't have thought that me sharing that my prespend has any effect on anyone else's journey, as everyone's is "different," or so they would have us believe (being a bit cheeky.. lol). Most people are rational and we should just assume we are not all idiots dropping >$50k for just to score a bag lol. Reason would also assume we would just go to the preloved market if that's the case. Just sayin...
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It’s been a year since I started to build my relationship with Hermes, and I’m waiting on my first QB. Patiently
I know that keeping track of numbers could suggest that at certain thresholds, I would be entitled to something that I am not. (However, I do appreciate how folks are transparent to provide insight!) I am a numbers person, but not in this environment - the rules and are different. Fingers cross for everyone here who are also patiently waiting
I know that keeping track of numbers could suggest that at certain thresholds, I would be entitled to something that I am not. (However, I do appreciate how folks are transparent to provide insight!) I am a numbers person, but not in this environment - the rules and are different. Fingers cross for everyone here who are also patiently waiting