so I order the GIGI tote in whiskey a few days ago, because I swore if they ever came out with a large tote in whiskey it was going to be ALL mine!!
It came yesturday, and I was thrilled. put all my stuff in, and was excited to use it
today, get in the car and the light hits the side and I think WHAT IS THAT!!?? it looks like on the side of the front pocket there is some chaffing or something?? and there is a TINY black spot, like a really tiny lol spot on the other pocket. I noticed this as I was checking for more chaffing type leather.
so, I fired off an email to coach.com letting them know I was less than happy with a defective item (I usually have good luck, but this is the third defective item in about 8 months), and said I was tired of driving an hour to return, and I was not going to be paying shipping for THIER mistake.
I have a feeling I will still be out return shipping, or gas money, not to mention the shipping I paid to get it, all for a defective item!
anyone have any experience with this? I returned the other 2 defective items, one a necklace and the other satchel, but I am tired of eating shipping, and gas money
It came yesturday, and I was thrilled. put all my stuff in, and was excited to use it
today, get in the car and the light hits the side and I think WHAT IS THAT!!?? it looks like on the side of the front pocket there is some chaffing or something?? and there is a TINY black spot, like a really tiny lol spot on the other pocket. I noticed this as I was checking for more chaffing type leather.
so, I fired off an email to coach.com letting them know I was less than happy with a defective item (I usually have good luck, but this is the third defective item in about 8 months), and said I was tired of driving an hour to return, and I was not going to be paying shipping for THIER mistake.
I have a feeling I will still be out return shipping, or gas money, not to mention the shipping I paid to get it, all for a defective item!
anyone have any experience with this? I returned the other 2 defective items, one a necklace and the other satchel, but I am tired of eating shipping, and gas money