So I have credit from coach... what to get!

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I am going to watch you self-destruct here on your own, while I go make some calls and put some of this in writing.

And yes, Coach will listen. I have bought from them since the time they sold by catalog and phone only and they have always listened to their reasonable customers.

Why do you think they have started banning some of the more prominent ebay sellers? I know that I, for one, got sick of trying to purchase more limited items, just to find out they could only be found on ebay, because many of the outlet stores were letting resellers buy in bulk. That battle took more than a couple of years, but they are finally doing something about it.

Enjoy!

Heya julesy,
Im sorry your having such a bad day. How many days has it been since your last dose of anti-depresent? Its just not good to skip you pills dear. I think you might have come across this forum while looking for www.looneybin.com Please take meds and redirect by using google.
Sincerely,
your friends here at the PF:heart: ;) :heart:
 
Wow, just wow. I have no words for this thread.

Katrynar, I hope you don't feel one iota of guilt. This person is obviously delusional and clearly NOT a long time customer of Coach as he or she claims to be because if they were, they would know what excellent customer service is. You received nothing more than excellent customer service. I have had similar situations with other companies in which I did point out any possible error on their part and I have been told "no, this is what we are giving you. Thank you for being a loyal customer." I'd be willing to bet my Coach collection that Coach would react this way too.

As far as julesy being worried about paying more because of an incident like this....GIVE ME A BREAK PLEASE! How much do you think it costs Coach to manufacture a handbag that they are charging 3 to 400 dollars for? To account for that type of mark-up, they'd need to be giving away more handbags than they were selling. I'm sure they have a healthy profit margin and therefore, a cs giveaway is hardly going to break the bank for Coach.

I could argue more logic on this matter but really....why waste my time? Clearly we are dealing with someone who can't comprehend it.
 
Hmmmm I wonder if JULSEY would have been so offended if they had given you the credit for the purchase price, and given you a 25% off coupon with it? It's the same thing.
You bought a bag during PCE and expected to love and keep the bag. It turned out ot be defective and you wanted a repair or replacement. They didn't have one so they gave you the credit for the full amount (so you could in theory get the PCE discount on a new bag).
I don't see ANY problem with any of it

Katrynar, enjoy your carly bag and maybe everytime you carry it you can chuckle a little bit thinking there is some crazy woman :nuts: frantically typing e-mails to Coach about it, hoping that, one day, they might just answer the ramblings of a lunatic.
 
OK coming from someone who has worked in a Psych unit for 5 1/2 years before and has been a teacher for 5 years...this person needs serious help.

1. She needs a psychiatric evaluation
2. Outpatient therapy
3. Refill on her Paxil
4. A good lesson in manners

When you've done the above then you can post here. Otherwise, find something else to do. We are all friends here and have respect for one another.
 
Wow, the nerve of some people.
Kat, I hope you do not have second thoughts or feel that you did anything wrong, because you absolutely did not.
The chick who posted seriously has some problems and she's just posting to get the best of you.
Don't pay it no mind.

Brush your shoulder off girl and enjoy that new Carly!
Please post for us all to see so we can share in your new joy.
 
katrynar - Enjoy your new Carly, girl! When you get it, post pictures so we can all drool at your great perfectly ethical exchange!! You didn't do a thing wrong, so wear your beautiful new Carly with pride. :yes: Congrats!!

And looks like julesy, is just heading to be SOFA KING BANNED! And I'm sure I'm not the only one that will be dancing with joy when that happens! I swear though - I was just cracking up at all that crap about "Ooooo oooooo I'm going to write a letter to Coach, oh yeah I will! And I'm going to call the manager of your store!! Uh-huh! Fear me!". :roflmfao: :roflmfao:

:dftt: Yep, just another random troll, not worth the time of day. :yes:

katrynar - You rock lady! :jammin: :rochard: Can't wait to see your new bag. ;)
 
WTF happened to this thread? Hopefully julesy the troll is gone.

TPF is usually so pleasant...sucks when a stupid troll ruins a good thread.

Can't wait to see your new bag, katrynar!

To reiterate:
:dftt:

And hopefully not long till julesy is :banned:
 
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