So frustrated just trying to get a simple receipt!

louislove29

louislove29

O.G.
May 4, 2010
378
606
#1
Hi,
So I’ve decided to insure some of my luxury goods and part of that process involves having proof of the purchases. I called LV and got 2 receipts emailed to me. One was a US purchase from years ago. The other was a purchase in January of this year in Paris. For some reason they couldn’t get the receipt for the other item I purchased in Paris the next day. The rep said it could be her computer so she was putting in a request to have it physically mailed to me. Since I haven’t received anything, I decided to call back today and try again. Basically what happened was a nightmare.

Call #1 rep put me on hold 40 minutes and hung up on me, call #2 told the receipt was emailed to me and I should have it in 15-20 minutes (never arrived), #3 on hold and got hung up on before I got a rep, call #4 the rep told me it’s isn’t possible to email me the receipt. I have to send a letter via snail mail with all this info to get a copy mailed back.

I am so annoyed. I don’t understand how they can email me 1 paris receipt and not the other. Does anyone know another way to get this done that isn’t so complicated?
 
#3
I also wanted copies of my receipts. I did end up sending via mail and was very happy with what I
received. It was a thorough listing of all of my purchases going back many years.

I would suggest going that route. It may take longer, but I think it will be more of what you are
looking for.

Good luck!
 
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#4
acrowcounted said:
Would the insurance company be satisfied with credit card purchase records (ie the line item on your statement that likely says “Louis Vuitton store #123 $2,500.00”) rather than receipts?
Click to expand...
I’m not sure. I’d have to ask but I’m guessing the receipt is better because it ties each specific item to an amount; as opposed to an amount attached to unspecified LV purchase
 
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#5
SouthTampa said:
I also wanted copies of my receipts. I did end up sending via mail and was very happy with what I
received. It was a thorough listing of all of my purchases going back many years.

I would suggest going that route. It may take longer, but I think it will be more of what you are
looking for.

Good luck!
Click to expand...

How did you accomplish this? Who/where did you send your request to?
Would be great to have receipts for all my purchases.
Thanks!
 
#6
It has been a few years. I believe I just called customer service and asked where I would send such a
request. I am almost positive I mailed to a New York address, I probably took about six (6) weeks,
but when I received it was quite thorough. I live in Florida, but love to travel. When traveling, I like to
purchase a little something. It had all of my purchases whether from New York, Texas, etc. I was impressed.
 
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#7
SouthTampa said:
It has been a few years. I believe I just called customer service and asked where I would send such a
request. I am almost positive I mailed to a New York address, I probably took about six (6) weeks,
but when I received it was quite thorough. I live in Florida, but love to travel. When traveling, I like to
purchase a little something. It had all of my purchases whether from New York, Texas, etc. I was impressed.
Click to expand...


Thank you! It would be great to have all of mine too.
 
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