Yes there were two currency conversion transaction fees on my card despite the orders being cancelled (and no sign of a refund being in place yet).Did anyone get charged foreign transaction fee for online order?
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Yes there were two currency conversion transaction fees on my card despite the orders being cancelled (and no sign of a refund being in place yet).Did anyone get charged foreign transaction fee for online order?
So Loewe customer service got back to me with no explanation and a form reply saying that they are sorry for the inconvenience caused, and that the collection drops in stores today (conveniently sidestepping the issue entirely of the cancelled orders and whar caused them).
More importantly, he also mentioned that there will be no second drop online. So basically you can give up hope of anything coming back in stock on the Loewe online store and essentially the bulk of the stock online was gone within the pre-sale day.
I think this has killed my interest entirely in going after any Loewe collab moving forward.
I feel that Loewe does lots of collaborations, it is really a JW Anderson thing he likes, but they never sell like this one. I guess they are more cult or edgy in terms of the themes... and more laid back in terms of the launch. A lot of the Ken Price collection is still available. You can still get the Divine items they released online only in March... So they knew this was going to be bigger but I don’t think they realized just how bigger so they were not ready for it. They thought this online pre-release thing was a good way to create some hype, and it was, but it probably got out of control.
I don’t have a physical Loewe store in my town or even countries around with lockdown, so I am happy they did this online and I could get my shirt, instead of the typical LV situation with pre-orders by clients in the stores and the like. I think they wanted to be different to that and reach lovers of the brand all over, specially in these times of confinement. That is a nice thing, but probably some of the stores were pissed off at the choice... It ended up a bit messy the whole thing.
mine is still processing too, I think they need longer to ship this time with all those orders...I managed to put in an order during the presales (after multiple cart out errors) but it still says the order is processing. Is it normal to take a while to process for Loewe online sales?
Surprisingly, the basket bags (both small and medium) and some clothing are still available online!
I agree. Would've been keen to make my first Loewe purchase from this collection. But I am not a "VIP", nor did I get selected in the draw so of course on the official launch day there was nothing good left! This ridiculous situation of everything basically selling out before the launch day has put me off the brand - and when these negative experiences happen with brands I don't tend to go back to them.So Loewe customer service got back to me with no explanation and a form reply saying that they are sorry for the inconvenience caused, and that the collection drops in stores today (conveniently sidestepping the issue entirely of the cancelled orders and whar caused them).
More importantly, he also mentioned that there will be no second drop online. So basically you can give up hope of anything coming back in stock on the Loewe online store and essentially the bulk of the stock online was gone within the pre-sale day.
I think this has killed my interest entirely in going after any Loewe collab moving forward.
Yeah that's a bit silly. Maybe they are hoping to get people in-store to buy something else? But who wants to hang out unnecessarily in a physical store during a pandemic?The funny thing is that I was invited to participate in some in-store Totoro origami activity NEXT Saturday - it is hilarious to me as they will be doing the event with no ability to up sell any Loewe Totoro product since they are all sold out. I'm guessing they really may have hugely underestimated the demand generated by this collab vs their usual.
Yeah that's a bit silly. Maybe they are hoping to get people in-store to buy something else? But who wants to hang out unnecessarily in a physical store during a pandemic?
I think its ok here in Singapore since there's a mask mandate and generally the pandemic is being handled capably on a national level. But yeah it's gonna be a weird event when the reason you're holding the event is already gone from sight (apart from the store decorations)Yeah that's a bit silly. Maybe they are hoping to get people in-store to buy something else? But who wants to hang out unnecessarily in a physical store during a pandemic?