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#4,021
That is what I thought... Does that mean, when the "coming soon" vanishes and there is only the "notify me when available" left that it is sold out?
So confusing. They should write "sold out" instead so one does not loose time at refreshing when there is nothing left anyway.

This is really weirdly executed. Nearly all bags sold out during presale. Why did they not split the goods at least equally for presale and regular launch. Like it happened now, there was no sense for the regular launch as there was merely anything left.
So frustrating because I took time to research which bag might suit me for some time. Could have saved me that time and did proper science research instead for my PhD. :annoyed:
 
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#4,022
Looks like there's no restock at all and both my orders got cancelled. Oh well it was not meant to be. Going to head down to a Loewe store today but if it's gone I'm not going to cry about it. The entire launch raffle screw up has left quite a bad taste in my mouth about the brand...
 
#4,023
fettfleck said:
That is what I thought... Does that mean, when the "coming soon" vanishes and there is only the "notify me when available" left that it is sold out?
So confusing. They should write "sold out" instead so one does not loose time at refreshing when there is nothing left anyway.

This is really weirdly executed. Nearly all bags sold out during presale. Why did they not split the goods at least equally for presale and regular launch. Like it happened now, there was no sense for the regular launch as there was merely anything left.
So frustrating because I took time to research which bag might suit me for some time. Could have saved me that time and did proper science research instead for my PhD. :annoyed:
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Yes, what you're describing means it is sold out (at least at that moment). I agree that it is kind of confusing. I have seen some things come back in stock briefly though. Maybe this is what my SA meant by "no presale, everything is first come first serve."
 
#4,024
despair said:
Looks like there's no restock at all and both my orders got cancelled. Oh well it was not meant to be. Going to head down to a Loewe store today but if it's gone I'm not going to cry about it. The entire launch raffle screw up has left quite a bad taste in my mouth about the brand...
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You would think that loewe, who is also owned by LVMH, would have some kind of order to their collection release but it doesn't seem like they went about it the correct way at all.. I'm really disappointed in how they handled it :(

giligy said:
Yes, what you're describing means it is sold out (at least at that moment). I agree that it is kind of confusing. I have seen some things come back in stock briefly though. Maybe this is what my SA meant by "no presale, everything is first come first serve."
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I heard this as well, but the thing that made no sense was that the 'first come first serve' started yesterday when some people got sent 'early access' links - so if you didn't know someone with a link you were basically screwed! it's such a poor way of marketing, making it completely unfair for the general public release!
 
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#4,025
despair said:
Looks like there's no restock at all and both my orders got cancelled. Oh well it was not meant to be. Going to head down to a Loewe store today but if it's gone I'm not going to cry about it. The entire launch raffle screw up has left quite a bad taste in my mouth about the brand...
Click to expand...

I went to the Loewe flagship in NYC today (Thursday Jan 7th) around opening time and all they had were RTR and a few of the less popular bags (cushion tote and heel). No SLGs, no puzzles. Everything was spoken for in the supposedly illicit pre-sales.
 
#4,027
I love Loewe but this management is terrible. By no means they are up to Chanel or Hermes level, but they are treating their customers just terribly! I feel like the only way to get things from the Totoro connection is to deal with the SA and let them keep the stock for you. In fact, a week or so I started seeing resellers accepting orders saying they have connections with SAs. So, if you cannot get anything from the collection, blame the people who don't do things by the book!

In fact, I went to the stores a few days before the launch and the SA told me if I want to have a chance to get the bag, I can pay in CASH to be waitlisted. I am extremely sad about these under table deals!
 
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#4,028
chrissiewong said:
I love Loewe but this management is terrible. By no means they are up to Chanel or Hermes level, but they are treating their customers just terribly! I feel like the only way to get things from the Totoro connection is to deal with the SA and let them keep the stock for you. In fact, a week or so I started seeing resellers accepting orders saying they have connections with SAs. So, if you cannot get anything from the collection, blame the people who don't do things by the book!

In fact, I went to the stores a few days before the launch and the SA told me if I want to have a chance to get the bag, I can pay in CASH to be waitlisted. I am extremely sad about these under table deals!
Click to expand...
They asked you fro CASH to be WAITLISTED? You can report that to the management. That's just a straight bribe. Setting aside stock for VIPs is normal for other luxury brands, at least, but bribes are just pure greed. I would not tolerate that in any manner.
 
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#4,029
celeanonme said:
They asked you fro CASH to be WAITLISTED? You can report that to the management. That's just a straight bribe. Setting aside stock for VIPs is normal for other luxury brands, at least, but bribes are just pure greed. I would not tolerate that in any manner.
Click to expand...

I think what she is saying is that they are going to "pre-sold" the bag even before it is released. However, they don't know how much stock they have and so these orders are just "waitlisted". And since the bag, goods are not open to public until today, they can only "order it with cash". I am actually wondering if I should tell the company about these behaviors...
 
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#4,032
I went to the Sydney store at opening, was disappointed they didn’t leave stock for the general public. There were no puzzle bags, only the compact zip wallet, coin cardholder, heal pouches and some t shirts. I saw another SA hold the Totoro gate pocket bag lucky the customer didn’t want it so my SA took it for me and I bought it. The packaging is so cute and u get a packet of stickers .

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