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#4,066
Darlin' said:
View attachment 4951772

I managed to get my hands on the coin cardholder in apple green and it's beautiful, but unfortunately not perfect. What I'm wondering is if you guys find this wrinkle/crease in the leather acceptable on quite an expensive SLG? Or is this usual for Loewe leather goods? (It's my first piece.)

View attachment 4951771

While I understand leather can have imperfections, it's a deep deeeeep wrinkle. It's actually better in photos than irl. Even if you lightly press on that corner the back of it will crease heavily, whereas the front is absolutely fine. I am a fairly fussy person (as you can tell :P), and tbh in any other circumstance I would probably exchange this. But since that's seemly not an option due the the severely limited stock... should I just suck it up, keep it, and try to love it?

View attachment 4951770

Actually a better question would be, has anyone had experiences with wrinkle/creases in Loewe leather and what would be the best way to smooth it out? I don't have many leather SLGs so please let me know if there's a way to make it less obvious! It's kinda taking the magic out of it... almost as much as the flubbed online launch :-s TIA! :heart:
Click to expand...

I love the green but I personally would try to exchange it. No harm in asking. Loewe quality is not perfect. I have puzzle bag with many imperfections but they are quite minor and I'm also not a fussy person, but I expect at least the leather to be smooth and not have major wrinkles. To me, personally, that looks like a deal breaker, it is still visible even with the cards inside. It's an expensive wallet so I wouldn't settle for major flaws even if it's Totoro...
 
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#4,067
Darlin' said:
View attachment 4951772

I managed to get my hands on the coin cardholder in apple green and it's beautiful, but unfortunately not perfect. What I'm wondering is if you guys find this wrinkle/crease in the leather acceptable on quite an expensive SLG? Or is this usual for Loewe leather goods? (It's my first piece.)

View attachment 4951771

While I understand leather can have imperfections, it's a deep deeeeep wrinkle. It's actually better in photos than irl. Even if you lightly press on that corner the back of it will crease heavily, whereas the front is absolutely fine. I am a fairly fussy person (as you can tell :P), and tbh in any other circumstance I would probably exchange this. But since that's seemly not an option due the the severely limited stock... should I just suck it up, keep it, and try to love it?

View attachment 4951770

Actually a better question would be, has anyone had experiences with wrinkle/creases in Loewe leather and what would be the best way to smooth it out? I don't have many leather SLGs so please let me know if there's a way to make it less obvious! It's kinda taking the magic out of it... almost as much as the flubbed online launch :-s TIA! :heart:
Click to expand...

Congratulations on getting your hands on such a cute little piece. I got my puzzle bag in the smooth tan leather, and it had 3 pretty obvious creases, but not as deep as yours... But it just smoothened over a few days and now it's not visible at all.
I hope yours will smoothen over time too :)
 
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#4,068
Darlin' said:
While I understand leather can have imperfections, it's a deep deeeeep wrinkle. It's actually better in photos than irl. Even if you lightly press on that corner the back of it will crease heavily, whereas the front is absolutely fine. I am a fairly fussy person (as you can tell :P), and tbh in any other circumstance I would probably exchange this. But since that's seemly not an option due the the severely limited stock... should I just suck it up, keep it, and try to love it?

Actually a better question would be, has anyone had experiences with wrinkle/creases in Loewe leather and what would be the best way to smooth it out? I don't have many leather SLGs so please let me know if there's a way to make it less obvious! It's kinda taking the magic out of it... almost as much as the flubbed online launch :-s TIA! :heart:
Click to expand...

This looks more like a storage issue to me rather than a leather imperfection, like it has been folded at some point. You can ask about exchanging but it is going to be difficult...This kind of leather can be soft but it is resilient. You could try to put something over it (not hard or heavy) or see if it smoothens over time with the cards inside.

I got this message today:

We wanted to say thank you for your recent purchase and congratulations on being one of the lucky few to get hold of a piece from the LOEWE x My Neighbor Totoro collection!

We are working hard to fulfill your order as quickly as possible, however please note that there may be delays due to exceptionally high demand and local Covid restrictions affecting deliveries.

I think they really have been overwhelmed by the response...
 
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#4,069
You guys probably will hate me but I did manage to grab... a few things. Will have to do my unboxing vid later!

They actually did not expect this to be this big, plus production and the logistics have been a nightmare due to COVID19 and lockdowns everywhere. The team in Melb and Sydney HQ has been really supportive and clear to me. They have a lot of difficulties filling VIP orders as well.
 
#4,070
albynism said:
I love the green but I personally would try to exchange it. No harm in asking. Loewe quality is not perfect. I have puzzle bag with many imperfections but they are quite minor and I'm also not a fussy person, but I expect at least the leather to be smooth and not have major wrinkles. To me, personally, that looks like a deal breaker, it is still visible even with the cards inside. It's an expensive wallet so I wouldn't settle for major flaws even if it's Totoro...
Click to expand...

Thanks for all your responses! My friends have been trying to reassure me that it's not that visible since they know I love Studio Ghibli so much, so I'm kind of glad to hear I'm not overreacting. I might try and ask the store to keep any eye out for any returns I might be able to exchange for...

mi.kay said:
Congratulations on getting your hands on such a cute little piece. I got my puzzle bag in the smooth tan leather, and it had 3 pretty obvious creases, but not as deep as yours... But it just smoothened over a few days and now it's not visible at all.
I hope yours will smoothen over time too :smile:
Click to expand...

Oh wow, that's amazing! I've been smoothing over it with my fingers and put some cards inside to help it flatten out, hopefully there'll be a difference in a few days... I'd hate to break my own heart and return her :-s It'll be interesting to see if it does smoothen tho!

doni said:
This looks more like a storage issue to me rather than a leather imperfection, like it has been folded at some point. You can ask about exchanging but it is going to be difficult...This kind of leather can be soft but it is resilient. You could try to put something over it (not hard or heavy) or see if it smoothens over time with the cards inside.

I got this message today:

We wanted to say thank you for your recent purchase and congratulations on being one of the lucky few to get hold of a piece from the LOEWE x My Neighbor Totoro collection!

We are working hard to fulfill your order as quickly as possible, however please note that there may be delays due to exceptionally high demand and local Covid restrictions affecting deliveries.

I think they really have been overwhelmed by the response...
Click to expand...

Yeah my friend also suggested that it might have been stored incorrectly during transit, I've got some cards in it to see if it helps. I think it's highly unlikely I'd get the chance to exchange too... not sure if I'm brave enough to ask haha I'm sure they're under a lot of pressure atm... :sad: Thanks for the suggestions!
 
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#4,071
The two pieces of the same coin cardholder that I saw other customers buy (sniffle) looked to be perfect on both sides, so yours does look a bit unfortunate in comparison. However, like many LE releases, returning it generally means you won't get a chance for a replacement piece unless the stars really align for you. I would still bring it to a boutique for them to take a look and see if there's anything they can do if an exchange is not an option. Good luck!
 
#4,072
soysheep said:
You guys probably will hate me but I did manage to grab... a few things. Will have to do my unboxing vid later!

They actually did not expect this to be this big, plus production and the logistics have been a nightmare due to COVID19 and lockdowns everywhere. The team in Melb and Sydney HQ has been really supportive and clear to me. They have a lot of difficulties filling VIP orders as well.
Click to expand...
Congrats and really looking forward to the unboxing :)

I only found out today that even people who won the pre-sale access at the flagship here didn't get to buy much. The event was held in the evening for the lucky draw winners, but earlier in the afternoon the VIC private event already saw almost all the leather pieces being sold to them. Not that I am begrudging the VICs but I find it a bit tough to acknowledge that a collab with one of the most beloved animation houses in the world would have taken Loewe by surprise. The pandemic probably didn't help in this aspect especially production volume but it's really quite something coming from a house under LVMH.
 
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#4,073
despair said:
The two pieces of the same coin cardholder that I saw other customers buy (sniffle) looked to be perfect on both sides, so yours does look a bit unfortunate in comparison. However, like many LE releases, returning it generally means you won't get a chance for a replacement piece unless the stars really align for you. I would still bring it to a boutique for them to take a look and see if there's anything they can do if an exchange is not an option. Good luck!
Click to expand...

:sad: It really is a bit unfortunate LOL. I tried googling ways to smooth the leather out and there’s some extreme suggestions like using an iron (on the lowest setting) or other forms of heat...!! Not sure I’m that desperate yet. Thanks anyway for the encouragement, I’ll take it in tmr to see what they say :amuse:
 
#4,079
There are still some Totoro slg items available in Tokyo! As a hail mary/last ditch attempt I asked a friend who is in Tokyo currently and they were able to go to the store today and pick up the blue cardholder and heel bag!! They said there were still items left because the store wasn't a standalone Loewe store, so it probably gets less foottraffic. Feeling so lucky!! I really wasn't expecting to be able to get anything from this collab, especially since this is my first Loewe purchase and I didn't have a SA contact. The packaging is adorable, too! Now I just have to try to be patient and wait for my friend to bring it back.

received_2888064004850960.jpegreceived_2829761544018195.jpegreceived_690689398261111.jpegreceived_411165986660983.jpeg
 
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#4,080
Darlin' said:
View attachment 4951772

I managed to get my hands on the coin cardholder in apple green and it's beautiful, but unfortunately not perfect. What I'm wondering is if you guys find this wrinkle/crease in the leather acceptable on quite an expensive SLG? Or is this usual for Loewe leather goods? (It's my first piece.)

View attachment 4951771

While I understand leather can have imperfections, it's a deep deeeeep wrinkle. It's actually better in photos than irl. Even if you lightly press on that corner the back of it will crease heavily, whereas the front is absolutely fine. I am a fairly fussy person (as you can tell :P), and tbh in any other circumstance I would probably exchange this. But since that's seemly not an option due the the severely limited stock... should I just suck it up, keep it, and try to love it?

View attachment 4951770

Actually a better question would be, has anyone had experiences with wrinkle/creases in Loewe leather and what would be the best way to smooth it out? I don't have many leather SLGs so please let me know if there's a way to make it less obvious! It's kinda taking the magic out of it... almost as much as the flubbed online launch :-s TIA! :heart:
Click to expand...

I had some imperfections (creases and abit dirty on the side) on my heel bag but was happy to overlook that cos it was the only one but my mum kept asking for new one so I had to explain to her that it just came in and sold out.
 
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