Sephora Friends and Family

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I wonder when we're going to know about this. If the codes are accessible to the general public to use online, I wonder if the FB page goes live at midnight tonight and starts spitting out codes. I guess maybe we'll know by tomorrow morning... I'm just about out of a few things and with the backlog Sephora will probably have on shipping, I want to order asap... If we can order with a discount at all.
 
If they do the 20% online like before, Ill shop there, but for the rest of the year will shop elsewhere. Ive had it with this company. It's all bells and whistles and nothing of substance to reassure loyal customers who spend hundreds and even thousands that they are valued. VIB is a joke.

ITA! Their 100 point samples are so ridiculously tiny, and you have to spend $100 just to get them! Their VIB events really aren't that great either.

I'm going to be very upset if I can't get a code online tomorrow. Why make a whole website devoted to it, but then announce ONE day before the sale that it's only for friends and families? That's really lame, and a poor choice on their part. It seems like they don't care how many customers they lose. So many stores have F&F sales and advertise the codes with their customers. I guess Sephora doesn't value their customers, and that upsets me. I spend around $500 every year during the F&F sale, plus who knows how much else during the year. If there's no discount tomorrow, I'm taking my business elsewhere.

However, since they made that website, I'm still holding out hope!
 
ITA! Their 100 point samples are so ridiculously tiny, and you have to spend $100 just to get them! Their VIB events really aren't that great either.

I know. I have a ridiculous number of points in my bank, and I keep saving them for something great. But I'm never really interested in the VIB bonuses they give out.... except for the Ole Henriksen trio. Should have bought more when I could. :(
 
^^^

We'll know in a few hours. It's only 7:30 where I live.

I'm still hopeful...


usually the codes worked starting at midnight west coast time, so 3 am eastern.

i wonder how many people are setting up their alarms to wake up to see if that page on sephora gets activated lol
 
I know. I have a ridiculous number of points in my bank, and I keep saving them for something great. But I'm never really interested in the VIB bonuses they give out.... except for the Ole Henriksen trio. Should have bought more when I could. :(

I wish I would have gotten that trio! I've gotten two 500 point perks, a Benefit set and a FusionBeauty set that sucked.

I get bigger samples than their 100 point perks in my birchbox, and that's only $10/month. Sephora is ridiculous about their samples. Once when I was in the store I got like 5 samples (I didn't know they had a 3 sample limit) and some SA reminded me that you could only get three samples. When I checked out I gave the cashier my samples & stuff I was going to buy, and the SA didn't put two of the samples in my bag! They don't treat their customers very well.
 
they recently just posted this as a comment to someone's post on facebook

We are sorry for all the confusion. We don’t share the details of our offers in advance for competitive reasons, but once they are out, we will be sure to share the information on Facebook as well. To clarify, the one exception is our Friends & Family email sent to Sephora employees only, who then forward it on to their friends & family members. We have in the past sent emails and mailers to our BI and VIBs for separate holiday offers, which we will do again this holiday.
 
^ Interesting...

If they do the 20% online like before, Ill shop there, but for the rest of the year will shop elsewhere. Ive had it with this company. It's all bells and whistles and nothing of substance to reassure loyal customers who spend hundreds and even thousands that they are valued. VIB is a joke.

Seriously. I'm getting really annoyed with Sephora and their loyalty program is pretty much a joke for their long-time customers.
 
At this point, I'd almost just rather order from the brands' websites themselves. If Sephora really is going to let us know at the last minute that it's just for the people the SAs decide to give cards to instead of giving it to all the BIs and VIBs like last year, then I'm ready to just order from other places. I'd rather get my stuff directly from a retailer that isn't going to arbitrarily change their promotions even if it means paying more. I mean, if there's no sense of loyalty on the part of Sephora, then I don't understand why I should remain loyal to them.
 
hey ladies! i just made an account on here just so i can agree with you guys. i'm so disappointed and upset. so selfish of sephora. they make so much money off of US! THE LOYAL CUSTOMERS! :pout: and now they changed it to ONLY f&f's when the past years we all could use it. i have spent so much money at sephora this past year and i was saving up for this sale too. also i didn't spend on clothes, even cut down on eating at restaurants, FOR THIS SALE. i made lists and i was sooo excited for it but sephora let me down! they gave me false information last week, they told me that theyd send out emails but today i find out that its actually ONLY for f&fs :(
 
This is so sad, but I actually called sephora's customer service just now (they're open 'til 9m PST) and asked about F&F this year, definitely no codes for all, no codes for VIBs or BIs. They're ONLY giving 15 to 20 cards to each of their employees to give out to friends or family to use, 20% off.....LAME! I wish they would have announced this sooner so I wouldn't be stockpiling my shopping list and getting all excited about it. And it doesn't start at midnight, it starts sometime early tomorrow morning supposed for online codes to work....
 
Ugh. I'm a pessimist, and was really hoping to be proven wrong about this. Looks like that's not going to happen.

But I'm also not going to wait around for whenever Sephora decides to be generous enough to reward those that keep them in business with a discount code (if we're lucky enough to even get that and not just a measly $20 off a purchase). I've got my carts waiting for Ole Henriksen and Kate Somerville tomorrow... If I don't get an email from Sephora tonight, I guess that $800 I WON'T be spending at Sephora.
 
This is so sad, but I actually called sephora's customer service just now (they're open 'til 9m PST) and asked about F&F this year, definitely no codes for all, no codes for VIBs or BIs. They're ONLY giving 15 to 20 cards to each of their employees to give out to friends or family to use, 20% off.....LAME! I wish they would have announced this sooner so I wouldn't be stockpiling my shopping list and getting all excited about it. And it doesn't start at midnight, it starts sometime early tomorrow morning supposed for online codes to work....

Aww man. Noooooooooooooooooooooooooooo say it aint so! Noooooooooooooooooooooooooooooooooooooooooooooooooooooo

:runs off to rock self in a corner:
:crybaby:
 
I LOATHE Ulta. They have so many restrictions on everything, it's awful.

What perks does N.ordstrom offer? Most of the stuff I buy is Make Up For Ever and I know it used to be exclusive to Sephora but I can't find anywhere else that sells it. Anyone know?

I still like Sephora and their rewards program though. I love the 500 point gifts!

I haven't done much shopping at Ulta so I'm not familiar with their restrictions. All I know is I am constantly getting coupons from them and they have a rewards program too. As for Nordstroms, since I have their cc I can get $20 off rewards all the time. When you buy during their double and triple rewards times you earn them even faster--way better than a little deluxe sample every $100 imo. Granted, you need the cc, but still, I'd rather give my loyalty to Nords than Sephora in this case.

I got mine in the mail today and it's good from October 22-29. Clearance merchandise is also excluded with this 20% coupon.

IA that Ulta is notoriously stingy with their coupons but these kind of coupons with the shorter restrictions are like their F&F promotions.

As far as Nordstrom goes, their main benefits are a generous return policy and double & triple points if you're a card member. They occasionally have good promotions like free make-over events and GWPs. Nordstrom is also pretty good about giving samples.

I agree!

ITA! Their 100 point samples are so ridiculously tiny, and you have to spend $100 just to get them! Their VIB events really aren't that great either.

I'm going to be very upset if I can't get a code online tomorrow. Why make a whole website devoted to it, but then announce ONE day before the sale that it's only for friends and families? That's really lame, and a poor choice on their part. It seems like they don't care how many customers they lose. So many stores have F&F sales and advertise the codes with their customers. I guess Sephora doesn't value their customers, and that upsets me. I spend around $500 every year during the F&F sale, plus who knows how much else during the year. If there's no discount tomorrow, I'm taking my business elsewhere.

However, since they made that website, I'm still holding out hope!

I agree!
 
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