Sephora Friends and Family

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Agree, and not just that, but I often don't have time to shop in the store but only online... does that mean I should have my online VIB beauty adviser provide me with a code?

Exactly. I can't remember the last time I actually went into a Sephora, but I've spent thousands of dollars online in the past year. So I'm not eligible to get a F&F discount, but anyone who knows a SA in store is? Just doesn't seem right to me. :(
 
Exactly. I can't remember the last time I actually went into a Sephora, but I've spent thousands of dollars online in the past year. So I'm not eligible to get a F&F discount, but anyone who knows a SA in store is? Just doesn't seem right to me. :(

ive worked for many retail stores and currently i work for a retail store though not in a store itself. I know in general we do NOT give our friends and family discounts to customers. sometimes, but its very rare. its meant for our FRIENDS and our FAMILIES. not our customers. so its unlikely you would be offered one simply as a shopper regardless of if you shopped in stores. and many many stores gives the employees a set number of cards and thats it.

but i have no idea about this one!
 
^^ I get that, but there's no way to become acquainted with a SA unless you go into a store. I would find it very difficult to believe that SAs would only give their codes to people they know outside of the store and would refuse to give them to repeat customers. My guess is that, if you shopped in the store often, you would come to know SAs so that they may give you a code. I'm simply saying that that is not at all a possibility if you solely shop online.
 
hmmm, this is what I just learned.

The sephora.com/friends site will be active tomorrow. This will allow ONE one-time use ONLINE ONLY code per email address, up to 5 email addresses per computer, to be generated. In Store will be by card only.

So, it looks like we're still on.

LOL!
 
Wtf. This SUCKS. I have been waiting for this 20% off for ages, with a full cart, and like others have said, have passed up other codes from other retailers, to wait for this one. Is it confirmed this is only for *actual* friends and family? And no, no one is entitled, but Sephora must be aware of how many people wait on this sale - to just spring this news at the last minute is very frustrating. If this does actually turn out to be the case, I'm going to empty my cart and buy it all at other retailers. I spend a LOT at Sephora, and if customers like me aren't worth a discount code then, yeah, I'll take my business elsewhere.

Does the VIB sale usually mean a discount? Any standard amount? Or do we have no idea what it will be.

I was totally counting my makeup chickens before they hatched here. Drooling over some new skincare etc. Damn. Damn. Damn.


EDIT: *reads post directly above*

OK, so I just threw all my toys out of the pram for nothing? Ha ha ha, oh dear.
 
hmmm, this is what I just learned.

The sephora.com/friends site will be active tomorrow. This will allow ONE one-time use ONLINE ONLY code per email address, up to 5 email addresses per computer, to be generated. In Store will be by card only.

So, it looks like we're still on.

LOL!
Unless they are restricting the codes to be USED WITH THE EMAIL ADDRESS USED TO CREATE IT, then technically you could create 5 different codes with 5 different email addresses and still use the codes with one specific email address?
 
i'd take that facebook post with a grain of sale. to me all it says is that F&F INSTORE is for employees and friends of only. it made no mention that it was also for online. it woudln't make sense with the website that's currently up for the f&F sale.

so i'm sure everyone can still get it online, just the new stipulation of the unique code

i don't really understand the 5 email thing.. do they want people creating multiple accounts just to get the discount? and then people will have multiple accounts with beauty points... and then those customers will want those points merged together (which i think they can do). so is sephora just creating an unnecessary hassle for themselves?
 
Based on what was posted on a link on the previous page, it appears they're saying the F&F sale is ONLY for friends and families of Sephora employees. You have to get a code from an employee in order to be eligible, according to what Sephora posted on their FB page. There will, at some later point, be a BI/VIB sale, but it doesn't say what the discount will be (I think the last BI/VIB code was for 15% off, not the 20% for the F&F sale).

It was my recollection that last year, customers were eligible for the F&F sale only online, but they were eligible, and the BI/VIB discount, which came a few weeks later, could be used in stores as well as online. If that's the case, I just think that if they're going to change it so that this year, customers are not eligible for the F&F sale, they should call it something else, like an employee discount sale, so all of us don't get our hopes up only to be disappointed.

And I don't understand why they're advertising it on their website if it's only going to be offered to those who actually know an employee. Seems strange from a marketing perspective to get everyone excited and then to pull the rug out from under them.
 
i'd take that facebook post with a grain of sale. to me all it says is that F&F INSTORE is for employees and friends of only. it made no mention that it was also for online. it woudln't make sense with the website that's currently up for the f&F sale.

I really hope this is the case, but it seems like Sephora's comments on their FB page are indicating the people are confusing the F&F sale with the BI/VIB sale, and that only the employees or those who know the employees will be eligible for the F&F discount.

I really hope I'm reading that wrong though... I've had stuff in my cart for days all ready to go!
 
I'm still optimistic about being able to get a code. Nothing has really been confirmed yet regarding online codes and how you get them. I think a lot of people are getting friends and family and the VIB Holiday shopping event confused though. I've shopped f&f for at least the last 4 years and those have always been online only unless you were an actual friend or family member. The VIB holiday thing was 20% that was sent out as a card and an email. I hate to see all these people getting crazy on Facebook when nothing has been confirmed yet. If we all try to get codes tomorrow and it says you have to have some kind of special thing from an associate, then react.
 
I've shopped f&f for at least the last 4 years and those have always been online only unless you were an actual friend or family member.

if you got a nice enough SA they would give it to you. sometimes it was tricky though. like last year i went in, talked to an SA about a product and said "oh can i get the F&F discount on this?" and she said "sure!!" well then she wasn't the one at the cash register so when i went to check out i said to that SA "the other SA said i could get the F&F discount" and she looked at me funny and asked if i had a card or printout and i said no but she gave it to me anyway. so it WAS possible to get it in store... i just doubt they were suppose to.

but i still think the Facebook post is just in regards to instore purchases.
 
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