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#796
so disappointed in sephora...I think we should voice these complaints on their facebook wall. all I see there are compliments on their customer service, which in my experience has been very hit or miss. I can't believe I waited a year for nothing!!
 
#797
jessi5786 said:
so disappointed in sephora...I think we should voice these complaints on their facebook wall. all I see there are compliments on their customer service, which in my experience has been very hit or miss. I can't believe I waited a year for nothing!!
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sephora actually deletes the complaints and when people say something bad about bad f&f sale! yes we should all post on sephoras facebook!!!
 
#799
I'm still holding out hope that you can get a code from that site... Why would they go to the trouble of creating it if employees have to hand out cards to the people they know? I guess we'll find out tomorrow.
 
#801
I actually just wrote out a complaint and sent it via sephora.com. I mean, even if the codes do work tomorrow, the inconsistency across the board is ridiculous. Other brands and huge department stores have no problem running their F&F promotions without this much pandemonium and mass confusion, I don't see why Sephora needs to. They are afterall, affiliated with LVMH and this just does not look good for their brand image.

I hope your optimism pays off wetbandit42, although I am thoroughly peeved with Sephora at the moment, I am secretly hoping that the codes will work to and my faith in humanity restored. :)
 
#804
I'm still holding out hope for 2 reasons:

1) The website. Why, if they arent going to give the public a code?
2) Their SAs are all over the damned map when it comes to what they've beent elling different people. We've literally had replies that run the spectrum from 'yes, there will be a code' to 'no, no code'.

also i didn't spend on clothes, even cut down on eating at restaurants, FOR THIS SALE.
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This. I have been waiting for ages - more than weeks, months. I have about $1100 worth of stuff in my cart, which is $880 after the discount. I shop a LOT at Sephora. If we don't get this code, the brand websites or Nordies are getting my business. Even if we DO get the code this has just been handled so damned badly by Sephora. I wonder if they're one of those companies where the higher ups live in a different world and have no idea how they're seen at street level by their customers?

EDIT: Holy crap i just threw my toys out of the pram AGAIN right as it was announced i didn't need to.

Sephora, youll get my money, because you gave me a code, but your handling of this situation suuuuucked. Get a grip.
 
#805
IF anyone needs an extra f&F code, you can use my email address and code. just pm me. I will nto be using it. as much as i want my nail polish, it will still cost over 30 bucks for a 16.00 polish.

so if you need, pm me and its yours. sorry it means i would get the points, but its still 20percent off for you!

my moms and my dads can also be used im sure, as they wont use them and they both have accounts! just let me know!
 
#807
AHHHHHH I can't believe it!!! I'm so glad all of the tpfers' optimism paid off!! I was definitely doubtful, but I just placed my order!! what an emotional roller coaster this has been. I hope that being open to the public becomes a permanent, 100% sure thing by the next F&F!! Until then, happy shopping everyone!!!!
 
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