**Selling/consigning** with Fashionphile
- Thread starter Vegas Long Legs
- Start date
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Do you still have the FP email where they give you the Buyout/consignment option? If you deleted it, is it still in your Trash mailbox? I found i could only access those buyout/consignment links from the emails only (not through my account)?
If you go into your FP seller account, on the homepage, there is a tab called "label". If you click on it, it should show all of the labels that were issued by FP when you accept a buy-out or consignment to be shipped to them.
Oh no, how awful! I know someone above mentioned checking your browsing history, but you can also check your downloads folder in your browser or on your desktop if your shipping label was in a PDF or downloadable format.
If all else fails, its possible it did get picked up and shipped, and could be very well on its way to FP...fingers crossed for you
Thanks everyone for the kind words and advice. I have done all of these things. Nothing is working out in my favor:
- I have an old email that says I have an offer for the bag, but the offer has since expired and the link in the email is now useless.
-I left the bag for pick up in my lobby. I don't know the usual pick up person. I suppose I could ask the superintendent if he could check the security camera footage from that day, but who knows if he still has it. It was over a month ago.
And on top of that, I just moved to a new state and no longer live in the same building.
-I called fed ex to search by address. No luck there.
-FP did pay for the label, but they say they have no record of it on their account (at least not attached to my name). I didn't save any part of the label (stupid, I know)
-I dug and dug into my browser history. I found the day that I pulled up the email and clicked to accept the offer, but I don't see a fed ex pop up or anything. I'm not sure how that registers with the browser. The label was not in my downloads folder either! I'd love for someone who's been through the process to let me know how that label registers on your browser/computer? I even searched my printer history but I recently had to reset my printer and the history from that far back was not there.
-there is nothing in my FP account. They have no record of any of this (other than the offer going untouched and then expiring).
I swear, I am starting to think I'm crazy and dreamt it all! Could I have printed a blank piece of paper and left the box unmarked?? I'm SO confused! I ship and return things all the time and have never messed up before. This whole thing is making me question my sanity.
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- I have an old email that says I have an offer for the bag, but the offer has since expired and the link in the email is now useless.
-I left the bag for pick up in my lobby. I don't know the usual pick up person. I suppose I could ask the superintendent if he could check the security camera footage from that day, but who knows if he still has it. It was over a month ago.
And on top of that, I just moved to a new state and no longer live in the same building.
-I called fed ex to search by address. No luck there.
-FP did pay for the label, but they say they have no record of it on their account (at least not attached to my name). I didn't save any part of the label (stupid, I know)
-I dug and dug into my browser history. I found the day that I pulled up the email and clicked to accept the offer, but I don't see a fed ex pop up or anything. I'm not sure how that registers with the browser. The label was not in my downloads folder either! I'd love for someone who's been through the process to let me know how that label registers on your browser/computer? I even searched my printer history but I recently had to reset my printer and the history from that far back was not there.
-there is nothing in my FP account. They have no record of any of this (other than the offer going untouched and then expiring).
I swear, I am starting to think I'm crazy and dreamt it all! Could I have printed a blank piece of paper and left the box unmarked?? I'm SO confused! I ship and return things all the time and have never messed up before. This whole thing is making me question my sanity.
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I have called several times. I can never get the same person on the line so I have to start from scratch each time. But everyone says the same thing- there is no record of me accepting the offer and shipping the bag.
Did you by chance submit the bag to any other places for quotes? Maybe you accidentally accepted / printed/ sent it in to one of the other consignment places and not Fashionphile?
Really great thinking, but no, unfortunately not. I only submitted it to one place and I have the email from Fashionphile saying I had the offer.
Each time I call, they say they're going to check and see if it's turned up somehow or if there are any unidentified bags at the warehouse, but nobody ever gets back to me. I keep having to call again and start over. I always ask for the last person I spoke to, but they are never there.