**Selling/consigning** with Fashionphile

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they have a pretty bag merchandising team.. check out how they listed this clutch
http://www.fashionphile.com/chanel-metallic-python-midnight-stones-clutch-silver-102323

the mannequin is carrying it like a lunch box [emoji23][emoji23] obviously this bag is to be worn over the knuckles. the main pic looks like a ball of fabric

or how about these shoes

http://www.fashionphile.com/christi...r-spiked-rodarte-160-pumps-40-rose-gold-97760

they didn't even take the time to put a clear shoe insert, straps on the bottom are hanging. GL trying to sell a 2k+ shoe with that type of presentation.

They need to hire someone with HIGH taste level and familiarity of how items should be worn to approve or decline each and every post. Some of these descriptions/photographs are clearly from someone who has no idea how some of the pieces of worn... which could make or break a sale!
 
I honestly don't think they care. They are a volume seller and their presentation continues lack an eye to detail as time progresses. Someone I know previously worked for them and told me they had requirements they had to meet in the photography department and were pushed to the limit while other photographers were brought at $9-$12/hour and paid to just push the items through.
 
Hi all
I am just wondering if anyone has sent bags to Fashionphile for direct sale recently. I have sent two parcels to them. The first one was delivered on 11/20/15 and the other one was delivered on 11/25/15. The items delivered on 11/25 have just been checked in however there is no updates for the items delivered on 11/20/15. I have sent 3 emails and no response. Is it common that it takes 1.5 week for direct sale items to be checked in? I am just worried about the parcel since I have no emails notification about the arrival of the parcel and all I can tell is the parcel was delivered on 11/20/15 as per USPS record.
 
Hi all
I am just wondering if anyone has sent bags to Fashionphile for direct sale recently. I have sent two parcels to them. The first one was delivered on 11/20/15 and the other one was delivered on 11/25/15. The items delivered on 11/25 have just been checked in however there is no updates for the items delivered on 11/20/15. I have sent 3 emails and no response. Is it common that it takes 1.5 week for direct sale items to be checked in? I am just worried about the parcel since I have no emails notification about the arrival of the parcel and all I can tell is the parcel was delivered on 11/20/15 as per USPS record.

that is definately too long for direct sale item. normally it takes 1-2 days after they send the arrival email. They normally send two emails, one when it arrives and another when it is checked in. did you get the arrival email at least?
 
Hi all
I am just wondering if anyone has sent bags to Fashionphile for direct sale recently. I have sent two parcels to them. The first one was delivered on 11/20/15 and the other one was delivered on 11/25/15. The items delivered on 11/25 have just been checked in however there is no updates for the items delivered on 11/20/15. I have sent 3 emails and no response. Is it common that it takes 1.5 week for direct sale items to be checked in? I am just worried about the parcel since I have no emails notification about the arrival of the parcel and all I can tell is the parcel was delivered on 11/20/15 as per USPS record.


Did you send yourself usps? Fashionphile does FedEx I thought at least for all my items I send. Also take into consideration the holiday?
 
For refrence I just wanted to share my recent experience selling to Fashionphile.

I sent pictures in on Saturday Nov. 21st for a quote and they got back to me with a great one within 2 hours so I was pretty excited. I accepted and printed out the quote and the fedex lable that afternoon but ended up sending it priority 2 day mail instead because It would take a week to get to California from where I live.

On Wednesday the 25th I got the email that my bag had been recieved and it would take 36-48 hours to process. But since it was the day before Thanksgiving I knew it wouldn't really be "recieved" until Monday.

I waited until yesterday (Dec. 3) to hear something from them and when i didn't I sent an email. They responded the same evening saying my item would be reviewd and payment made within 48 hours.

I got an email around noon today saying that my item was checked in and reviewed and I could log in to my Fashionphile account to see my balance. It was only $25 less than the original quote so I'm good with that.

However, the funds continue to sit in my store account even though I chose to have payment made through PayPal and I have called and emailed asking that they tranfer the money.

Overall it's been a pretty good experience. Now that I know how it works and how long it actually takes I can say that I would use them again to sell bags.
 
So I received a quote for my Chanel boy compact wallet. They offered me a buyout price and a consign price. For anyone who's sold their items to fashionphile I'd like to ask, will they pay you lower than the estimate they quoted you for? For example consign price was $600-$675. Does this mean I won't get paid lower than $600? is there a possibility where I'll get paid higher than the estimate?
 
Hi all, I wanted to share my most recent experience with Fashionphile as a seller.

I have sold a bit over 70 items to fashionphile since I started selling to them in early March of this year. Most have been shoes but also a few handbags. I have four sisters so I sell their items for them on my account to keep things easy.

Anyway, about three weeks ago I requested that three items which have been on their site for a while be sent back to me. I decided that since they were new I wanted to give them away as gifts instead. There was no mention of a $25 fee on the phone when I called as most items I believe had already hit 30% off (I did consignment). Recently, I sent them a pair of espadrilles and apparently they want me to pay $25 for that shoe to be returned to me because "it didn't meet quality control". Mind you it wasn't even posted on their website.

I'm pissed off because it took them SO long to get back to me. I'm on the east coast and I'm probably not going to get the items back on time before Christmas because ground takes forever. Might I mention that I've called over five times to get these items back to me and all the customer service rep would say is to wait to be contacted. I understand it will take up to two-three days to respond. but THREE WEEKS? I'm an extremely patient person. there has been times where I've sent them items for consignment and it would take a month between the time the item arrives to their facility to the time i see it posted on their website. But they are totally abusing my patience.

I sent them an e-mail explaining my situation and their lack of reasonable service, I hope they can make this right otherwise I will take my items elsewhere.
 
I have a bag for sale on Fashionphile. It was just listed a few days ago. I chose the consignment option, but I decided I'd rather have the money sooner than later. Is there some way to change to the buyout option?

Thanks for any help.
 
I have a bag for sale on Fashionphile. It was just listed a few days ago. I chose the consignment option, but I decided I'd rather have the money sooner than later. Is there some way to change to the buyout option?

Thanks for any help.

I am not sure. But the best way to find out is to call them or email them. They will tell you right away.
 
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