**Selling/consigning** with Fashionphile

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I just want to let you know I changed the thread title of this thread. I welcome everyone to share both positive and negative experiences but when there is a title that we feel may be misleading, we like to reword. Your thread and posts remain the same, but I want to steer clear of labeling something fraudulent. PM me if you have any questions anyone!



We already have a FP thread.........................shouldn't this be merged with that one? There are two Tradesy threads as well and it gets confusing as there is much cross posting. :cray:
 
My bag passed Chanel quality control to make it to the boutique. I did not see any flaws on my bag. The flaws Sarah outlined, to me sounded a bit vague. Which stitching problem? She wasn't being specific about it.

She wasn't vague at all. She explained the issues and why they chose not to take it.

*snip*

they do have very high mark up (over $1000) so if a buyer comes back to them, they should be able to take all liability.

But as she explained, they'd just rather not deal with it. That's their right!


The logo is NOT blurry. I will post a picture of the logo when I receive the bag back. It sounds to me that they tried to find flaws on my bag because I was rightfully able to depend myself against their fake accusation.

She explained very clearly that the person erred in explaining why they didn't want to accept the bag.

Her explanation: "have spoken with the employee that originally evaluated your bag when it came in. The problem with this bag is not that it's a fake... but that it has significant issues such that a bag like this ends up being very difficult to sell. This should have been marked as a Quality Control problem."

If my bag was defective like they claimed, they could have said so in the beginning. Instead they told me their authenticator was sensitive about some certain features on my bag and could not confirm authenticity.

See above. She explained VERY CLEARLY that someone who knows Chanel WOULD be able to authenticate it.

Her point is that buyers aren't expert. Buyers don't know the minute details to look for to confirm authenticity. Buyers often read the BS-laden "authenticity guides" that permeate the internet and accuse honest sellers of selling fakes because that's what they read.

So in order to avoid an inexperienced buyer raising concerns, she chose not to look for trouble and declined your item.

I still stand behind my observation that they are fraudulent in the sense that they would make up stories to get out of buying a bag they don't think can be flipped quick.

If you insist they're fraudulent just because they chose not to accept your bag, you're welcome to avoid using them in the future, but seriously, you're taking it way too personally because it's not fraud and they're not refusing you -- they're refusing your bag!


If my bag passed chanel QC i wonder why it couldnt pass fashionphile qc. I doubt they have stricter qc proceedures. I am very picky with my bags and own many chanel bags. I am familiar with the normal features of an authentic chanel bag and i certainly wouldnt have purchased it if it was defective. I know how my bag looks. It is not defective. I know they lied and i do not worry if others dont believe me.
A bag can pass quality control and a buyer knows it authentic and wouldn't question authenticity on a bag they bought directly from Chanel.

But a reseller has a higher standard and doesn't want to buy trouble so on the secondary market, the seller is going to be a lot pickier.

You may not like that they do not want to sell your bag but calling them fraudulent because they are telling you something you do not want to hear is unfair and borders on defamation.
I wouldn't call it defamation but it sure sounds like sour grapes.

Consignment stores have the right to pick and choose what they want to accept to sell. If there's an item that's going to be a potential PITA for them, they choose not to accept it.

As we see so often here, buyers will question an item because it's wrinkled, missing a strap, hologram is illegible, stitching is crooked, etc. Although the buyer might allege fake because of issues, not every issue is an authenticity issue. Often, they're quality control issues and make the bag no less authentic!

And that's what Sarah was trying to explain to you.

People think because they're buying designer items, often very expensive designer items, they expect perfection. But because they're made by humans, there can be human errors. i.e., a missed stitch or a stamp with uneven pressure.
 
I wouldn't call it defamation but it sure sounds like sour grapes.

You might if you'd seen the original title of the thread, now edited (see Megs' post, #17).
I did see the original title and in post #16 (now having been edited out) the OP repeated that she still thinks they were fraudulent. In this case, I believe this would be her opinion of this transaction. Rather than looking at it from a reseller's point of view, she's taking it personally and is insulted that her bag wasn't good enough for Fashionphile.

This particular OP tends to have tunnel vision and be very insistent and defensive when she believes she's been wronged and nothing anyone says is going to change her mind.
 
Agree.

OP, consider this: reseller sites turn down tons of bags submitted to them every day. It's all about making decisions on the specific inventory they choose to list. It doesn't really matter how you (or any would-be consigner) might feel about this decision process, so may as well be a realist about your goods and realize that not everybody sees them the same way you do.
 
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I did see the original title and in post #16 (now having been edited out) the OP repeated that she still thinks they were fraudulent. In this case, I believe this would be her opinion of this transaction. Rather than looking at it from a reseller's point of view, she's taking it personally and is insulted that her bag wasn't good enough for Fashionphile.

This particular OP tends to have tunnel vision and be very insistent and defensive when she believes she's been wronged and nothing anyone says is going to change her mind.

It seems a little unfair to say this. Comes across as very judgey.
 
I'm sorry no one is being supportive! If I was you i'd be very upset. Especially because it seems like they are making all of this nonsense up!! I hope your able to get this all figured out!



Showing support is one thing being realistic about your issue is another.

Early on in this thread the OP was asked to show pictures of the issues on her
brand new Chanel bag that were pointed out by Fashionphile that OP
has disputed.

While the bag is not in OP's possession at the moment, would think
that the 10 photos that were sent to Fashionphile might be available
to post here so that our own conclusions can be drawn. IYKWIM
This would be fair to the OP as well as to Fashionphile..
 
Showing support is one thing being realistic about your issue is another.

Early on in this thread the OP was asked to show pictures of the issues on her
brand new Chanel bag that were pointed out by Fashionphile that OP
has disputed.

While the bag is not in OP's possession at the moment, would think
that the 10 photos that were sent to Fashionphile might be available
to post here so that our own conclusions can be drawn. IYKWIM
This would be fair to the OP as well as to Fashionphile..

Well OP... post the pictures!!
 
In this case, pictures are only going to help if you're expert in Chanel. As far as I know, we have only like maybe three active members in all of tPF who know Chanel well enough to offer an opinion, and I've not seen them on this thread thus far.
 
Pictures aren't necessary and don't matter. The bag is authentic, confirmed authentic by Fashionphile when she admitted that it was someone else who misspoke about the issues, thus interpreted as being alleged fake by the OP.

As I interpreted FP's message, even the authenticator wasn't implying that the bag was fake but was saying that the authentication indicators were damaged or missing, thus risking a potential buyer feeling doubtful of authenticity.

In the brands I authenticate, I (and others) will often advise against purchasing or reselling an authentic item that has issues severe enough to cause a non-expert to doubt authenticity.

As we've seen so many times, even when buyers are told items are authentic, they still doubt the fact.

Whether pictures show the extent of quality issues or not is irrelevant. FP or any other reseller has the right to pick and choose who they want to do business with, which items they want to accept and which items they want to refuse.

FP and her company have chosen not to accept the OP's bag. That doesn't mean they don't like the OP!! It's just that they consider her bag to be a potential liability.
 
In this case, pictures are only going to help if you're expert in Chanel. As far as I know, we have only like maybe three active members in all of tPF who know Chanel well enough to offer an opinion, and I've not seen them on this thread thus far.


The OP has used some very inflammatory words against Fashionphile
& Fashionphile has said the bag is authentic , but that the bag has
quality control issues .. let's see what those issues are & the pictures
will show those issues if the OP decides to be fair & post them..
 
The OP has used some very inflammatory words against Fashionphile
& Fashionphile has said the bag is authentic , but that the bag has
quality control issues .. let's see what those issues are & the pictures
will show those issues if the OP decides to be fair & post them..

I don't see how any of this matters. As you said, Fashionphile said it's authentic. They never said it's fake (even in the first poorly-worded response they didn't say that). Fashionphile can choose to accept or reject any bag they want. What will anyone else's opinions of the bag do to change these facts?
 
Oh. I see that BeenBurned already said all that I said. :smile1:

Didn't see that when responding to hotshot's quote of my prior. You're too quick for me!
:smile1: ;)

It's along the same lines as buyers coming an complaining that they tried to buy an item and found themselves blocked. Or sellers complaining about a buyer and we advise to add that PITA to your BBL.

Sellers (whether ebay, bonz, online consignment store, B&M consignment store or any other business) can pick and choose who they want to do business with. And that's what FP did.

Who are we to question her choice and who are we to question whether the pictures showed anything at all?
 
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