soo...
i was at macy's last night to find some shoes and stuff and wandered over to purses (of course). now, my macy's doesn't carry coach- only stuff that's been returned. so, you can imagine how happy i was to see coach on SALE during f&f.
i got all excited because i saw one i wanted but the SECOND i picked it up, i knew it was fake. it was a hamptons, but the material was almost spongey- it was weird. and then i actually LOOKED at it and the c's were funky (too skinny at parts and tilted...). PLUS, the c's weren't even aligned. and there was no serial number on the creed.
so, i took it up to the lady working over there and very POLITELY said that somebody must have switched it because it was a fake. she looked at me and just shrugged her shoulders and said "it's not fake. it has a coach tag."...so i told her EVERYTHING that was wrong with it and she didn't say a word.
i said fine, whatever. i'll go talk to a manager. and i left.
but as i was leaving, a lady picked it up and bought it. for $261. and the lady working never said a word to her. (and i was afraid to go back and say anything).
i never did find a manager...but, damn. this frustrates me.
in the event stores do get fakes, etc- are employees supposed to say anything about it (if they know or if a customer says something)? i mean, shouldn't they at least put the bag behind the counter until it can be looked into? or is it all about the sale?!
i was at macy's last night to find some shoes and stuff and wandered over to purses (of course). now, my macy's doesn't carry coach- only stuff that's been returned. so, you can imagine how happy i was to see coach on SALE during f&f.
i got all excited because i saw one i wanted but the SECOND i picked it up, i knew it was fake. it was a hamptons, but the material was almost spongey- it was weird. and then i actually LOOKED at it and the c's were funky (too skinny at parts and tilted...). PLUS, the c's weren't even aligned. and there was no serial number on the creed.
so, i took it up to the lady working over there and very POLITELY said that somebody must have switched it because it was a fake. she looked at me and just shrugged her shoulders and said "it's not fake. it has a coach tag."...so i told her EVERYTHING that was wrong with it and she didn't say a word.
i said fine, whatever. i'll go talk to a manager. and i left.
but as i was leaving, a lady picked it up and bought it. for $261. and the lady working never said a word to her. (and i was afraid to go back and say anything).
i never did find a manager...but, damn. this frustrates me.
in the event stores do get fakes, etc- are employees supposed to say anything about it (if they know or if a customer says something)? i mean, shouldn't they at least put the bag behind the counter until it can be looked into? or is it all about the sale?!
Sounds like that lady at Macy's just wanted to do the minimum amount at her job, instead of notifying a manager and having to deal with it. I feel awful about the lady that bought the fake. I mean, when you buy in a retail store shouldn't we expect some security in the fact that, 'Yes, this is a 
and we were in Macys and the guy from the Coach deptarment complimented her on it and said how so many people have been coming in looking for that style. She looked at me and laughed because she knows how I am about fakes and here is the SA giving her compliments...
