San Francisco Hermes Store

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What does it mean when your SA offers you a bag, and the box has a sticker with your name on it? Did the SA specifically request the bag for you from the store manager when the bag arrived at the store? Or did the SA order the bag from you from the mothership (not even sure if that's a thing)...?

Thanks!
 
What does it mean when your SA offers you a bag, and the box has a sticker with your name on it? Did the SA specifically request the bag for you from the store manager when the bag arrived at the store? Or did the SA order the bag from you from the mothership (not even sure if that's a thing)...?

Thanks!

Im not 100% sure but the bag may have been reserved specifically for you once it came in 😊
 
What does it mean when your SA offers you a bag, and the box has a sticker with your name on it? Did the SA specifically request the bag for you from the store manager when the bag arrived at the store? Or did the SA order the bag from you from the mothership (not even sure if that's a thing)...?

Thanks!
I think it means to the other SAs, “dont even think about it. “
 
Sorry I don't have a specific SA to recommend at the SF store. Did you get a chance to check out the shopping event this past Sunday? Always interesting to see what bags pop up at those. From the other replies it seems like ordering a matching strap is possible too, which is good to know!
 
Did you have to send your Kelly in so they could match the color? 2 years is a heck of a long time to be without your bag🙀
I didn’t have to send in bag in for matching as bought my Kelly from SF so they were able to pull the specs under my profile.

It just takes a long time as it’s part of their parts and aftercare services department and not part of the normal manufacturing process.
 
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