I purchased the Saint Laurent Shopping Tote 1 year ago from Saks Fifth Avenue. In less than a month the thread on the sides started unraveling so I took it to the Saint Laurent store, they replaced it for me. Fast forward to 1 year later the bottom right corner of the glazing on the leather is peeling and I haven't done anything or scraped against anything at all!
I am terribly disappointed in the quality of Saint Laurent bags I don't think I will ever buy it again. I contacted the store and they said they do not repair wear & tear. I wish I returned it when I first discovered that the thread was unraveling. Is anyone else having the same issue with Saint Laurent bags? Should I pay $100-150 to repair it? Photo attached.
I am terribly disappointed in the quality of Saint Laurent bags I don't think I will ever buy it again. I contacted the store and they said they do not repair wear & tear. I wish I returned it when I first discovered that the thread was unraveling. Is anyone else having the same issue with Saint Laurent bags? Should I pay $100-150 to repair it? Photo attached.