I'm going to add another bag to the defect list. This is my San Francisco Neverfull GM. The glazing on the straps was all melting, some got onto the canvas, and I hardly ever use the bag, less than 5 times pretty much. I called my SA and she checked and told me this was, in fact, one of the bags on the defect list. I'm heartbroken as this bag was special to me due to it being a super limited bag, it was during the LV Cup, and I actually had to get to the pier early to get it.
I will be bringing the bag to LV. I'm hoping they can repair it and hopefully get the glazing off the canvas.