Just went to the Milan Store and it’s gorgeous. Plenty of bags on display and not for purchase.BKC”s. No appt is necessary, but all the SA’s were busy with other people. For bags you can only shop with the SA’s in the Leather Dept. More than 10 people were waiting around for a SA. Decided to leave and try earlier the tomorrow.
What I did notice is that they had a lot of SA’s in the Bag dept doing nothing.
Hermès in Italy is closed on Sundays - unless there are some events going on in Milan, they usually keep their stores closed.
The seasonal stores however in Capri and Porto Cervo are open 7/7 if things haven't changed.