Rome and Milan

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Has anyone been to the Rome or Milan store since they reopened? Are the chances of getting a K or B easier now since there are no tourists?

I went to the Rome store at the end of June and got a Birkin. I live there though and I'm an old customer. But since there are no tourists around (VERY strange sight!!) maybe there are more bags available, I don't know......
 
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I went to the Rome store at the end of June and got a Birkin. I live there though and I'm an old customer. But since there are no tourists around (VERY strange sight!!) maybe there are more bags available, I don't know......
Congratulations on the Birkin ...!!
I had the impression that they did have stock, when I asked about a Kelly they did not not say “no” right away but asked for specifics. When I said that I am looking for a small size, they told me that these are the highest in demand and they would be calling their local customers first...
Rome without tourists is a strange sight indeed. It is such a beautiful city and now you can actually see the attractions! We have decided to go now once every 4-6 weeks as long as the circumstances permit...
 
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I went to the Rome store at the end of June and got a Birkin. I live there though and I'm an old customer. But since there are no tourists around (VERY strange sight!!) maybe there are more bags available, I don't know......
I haven't been to rome in a few years, but this year we definitely wanted to come because of the lack of tourists. It will be nice to actually see the city.
 
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Hi lovelies,

I'm going to Naples, Rome and Palermo next week and I would love to get a Kelly Sellier 25/28 in a neutral colour (black or white preferred, would consider gold or grey too). I haven't bought a K or a B before - previously have bought other bags at Hermes stores in different European cities as walk-ins. I'm super nervous - any tips / experience would be welcomed! I will buy a twilly if there is a bag and maybe a card holder but not too keen to buy other items beforehand.

Thank you!
 
I was there today and had a TERRIBLE experience. The SA was rude and beyond pushy. I first went to see shoes and there was nothing I wanted. Then I asked for a picotin and she told me it was a very in demand bag. But before she could check she suggested I go to the Home Department and look at textiles and home items ? My mom decided to ask about a lacquer box she saw in Vegas and she didn’t have it but she had a bigger one that was triple the price. We said no thank you then she said I would suggest you take this one I dont want to push but it’s the best option for you. I felt that the eu$1700 lacquer box was the ticket to a picotin. Before taking me to the bags she asked if I had purchased in Rome before and I said yes but that my main store was fsh. Anyway she took me to the bags and asked if I wanted anything other then the picotin I said a mini K but I’m not sure I would get in Rome but I’d also take a mini lindy or the picotin. I was open to colors but no yellow or orange. She brings me a yellow jyspiere. I said it’s a beautiful bag but it’s a terrible color. I said this is not tie bag I want thank you and I left. Maybe I should’ve worn my B but my arms were just sore and honestly I was so annoyed about the pressure to buy home wear, if she had been more up front I would have happily dropped the $$ on home. Any way I wish you better luck. I’m very nice and kind but I’m also not stupid and considering I have over 10 bags in my h collection I’m not new to the game be honest And I’ll drop the $$. I’ll try Florence if not I’ll go to Paris soon and see my SA.
I will be going to Rome boutique today, tomorrow or Friday. Curious to see what they have in comparison to my home boutique in Germany:smile:
 
I was there today and had a TERRIBLE experience.
Dear Coco, maybe you should try again because you must have caught someone who had a bad day. I was there again today and received the same wonderful treatment as before. I was shown many, many beautiful bags, the hard to come by “Minis” or B/Ks were not available though or reserved for customers with a long history. I even talked to the head of the bag department. They really went out of their way trying to find me something I like, but I am a difficult customer because I already have quite a collection.
They have a special scarf shop in a nearby building which is absolutely worth visiting with a super cool video installation. I might go again tomorrow just to look at the installation again.
 
I was there today and had a TERRIBLE experience. The SA was rude and beyond pushy. I first went to see shoes and there was nothing I wanted. Then I asked for a picotin and she told me it was a very in demand bag. But before she could check she suggested I go to the Home Department and look at textiles and home items ? My mom decided to ask about a lacquer box she saw in Vegas and she didn’t have it but she had a bigger one that was triple the price. We said no thank you then she said I would suggest you take this one I dont want to push but it’s the best option for you. I felt that the eu$1700 lacquer box was the ticket to a picotin. Before taking me to the bags she asked if I had purchased in Rome before and I said yes but that my main store was fsh. Anyway she took me to the bags and asked if I wanted anything other then the picotin I said a mini K but I’m not sure I would get in Rome but I’d also take a mini lindy or the picotin. I was open to colors but no yellow or orange. She brings me a yellow jyspiere. I said it’s a beautiful bag but it’s a terrible color. I said this is not tie bag I want thank you and I left. Maybe I should’ve worn my B but my arms were just sore and honestly I was so annoyed about the pressure to buy home wear, if she had been more up front I would have happily dropped the $$ on home. Any way I wish you better luck. I’m very nice and kind but I’m also not stupid and considering I have over 10 bags in my h collection I’m not new to the game be honest And I’ll drop the $$. I’ll try Florence if not I’ll go to Paris soon and see my SA.

I’m sorry to hear your experience too. I hope you will have better luck in Florence.

I managed to buy a Lindy 26 in Florence last summer - I went in twice on the same day! First SA said they *might* have one in stock and implied that I should purchase other items before showing it to me. I made my H shopping in Venice already so at that point I didn’t have anything else I’d like to buy. So she went to stock room briefly and came back and said oh it’s already sold.

So a little later on I went back, luckily first SA was on lunch break so another SA assisted me. I knew their tactics so I tried on some shawls then asked about L26. Then tada!

That was my experience, was okay but wasn’t excited about the service.
 
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I bought a black constance 24 at the beginning of the month in Rome, was able to choose between two (but I'm local).
Kellys and Birkins unless you'Re a local in Italy now will be very difficult as they've changed their system
 
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