Rogue Club

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Thank you all for the replies! I just called customer service and they told me to send the damaged bag back and that they’re ordering me a replacement from the nearest retail store (a mall in Miami) in exchange for this one. I was hoping the replacement would be coming directly from their JAX warehouse instead, but we’ll see!
Thank you all for the reply.
 
View attachment 4263719 View attachment 4263720 View attachment 4263721 View attachment 4263722 Hi all,

I’m a very big fan of coach and I’ve fallen in love with their 1941 rogue collection. I just recently purchased the rogue 25 with rivets in midnight navy and the rogue 30 in black online from the coach retail website. This is the first time I’ve really splurged on myself being a broke college student. My coach purses have always been second hand purchases or purchased at the outlets.
I just received my rogue 25 yesterday. It said it was shipped from Sugar Land Texas, First Colony Mall. I always thought coach was typically shipped from the JAX warehouse, but I suppose the reason for this might have been because they were out of stock? Not sure. I’ve read posts where people received their bags “shipped from store” and it came damaged or turned out to be a floor model. So I was a little on the fence when I read my order status saying “shipped from store”.
Opened my bag yesterday and checked it thoroughly for any defects. I noticed one of the feet on the bottom of the bag were missing. I checked the box and even the dust bag it came with and could not find the missing foot. So instead of 4 feet on the bottom portion of the bag, there is only 3. There’s nothing else wrong with the bag. It has a light indent across the front of the bag sorta half crescent shaped, but I assume that’s from being packed in the box with the straps so I’m not toooooo concerned about that. I’m going to assume that’s normal?
I’ve read horror stories of people sending theirs for repair so I’m hesitant. Also I only live next to coach outlet stores and the nearest coach retail store is about 4 hours from me. For the price I paid, I’d love to have received it in perfect condition so I’m a little bummed out about it...
Not sure if I should just send it in for repair (what if it comes back with even more damage? scratches, dents, etc), send it in as a return and exchange it for the same exact bag, or just bite the bullet and do the drive to return the bag and exchange it in person so I can check the bag before taking it home? Sorry if I sound crazy
I know it’s minor defect. Maybe I should just put up with having 3 feet on my bag? Then again when I think of the money I just spent on these rogues and the bag charms for them too, I’d expect and hope for them to be sent to me in perfect condition especially coming directly from coach. Any thoughts?
Call that store and talk to the manager. This is one of the boutiques where I shop. I’m surprised that they didnt inspect the bag before shipping. Usually they are very good about it. My suggestion is to return this bag to JAX and place another order.
 
Has anyone seen these bags irl?

I haven’t, was browsing here hoping someone had pictures for me too[emoji28]

The metallic graphite is calling to me. I just started a new job after having been laid off for a few months (on a ban so strict I didn’t even dare look at the forums). I’m trying to convince myself to save money and resist this beautiful rogue - that I absolutely don’t need ... I love it so much though!
 
I can NOT believe I am joining this club after two years of loving this bag since it came out and waiting for the perfect color :nuts: I always dreamt of having a custom Rogue since they hardly release smooth leathers, but with the Black Friday cashback from my bank and from ****** I couldn't pass up this beauty, which I already loved when they first released it :loveeyes: The smooth leather is everything you could ask for, and the colorblock and the red leather interior is to die for!!
 

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I can NOT believe I am joining this club after two years of loving this bag since it came out and waiting for the perfect color :nuts: I always dreamt of having a custom Rogue since they hardly release smooth leathers, but with the Black Friday cashback from my bank and from ****** I couldn't pass up this beauty, which I already loved when they first released it :loveeyes: The smooth leather is everything you could ask for, and the colorblock and the red leather interior is to die for!!
Congrats! It is gorgeous. Enjoy your new beauty.
 
I can NOT believe I am joining this club after two years of loving this bag since it came out and waiting for the perfect color :nuts: I always dreamt of having a custom Rogue since they hardly release smooth leathers, but with the Black Friday cashback from my bank and from ****** I couldn't pass up this beauty, which I already loved when they first released it :loveeyes: The smooth leather is everything you could ask for, and the colorblock and the red leather interior is to die for!!

Love this color combo! Congrats!
 
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I can NOT believe I am joining this club after two years of loving this bag since it came out and waiting for the perfect color :nuts: I always dreamt of having a custom Rogue since they hardly release smooth leathers, but with the Black Friday cashback from my bank and from ****** I couldn't pass up this beauty, which I already loved when they first released it :loveeyes: The smooth leather is everything you could ask for, and the colorblock and the red leather interior is to die for!!
Oooooh. I love that. It looks like my new Rogue shoulder bag, but it has the versatility of the top handles (as you see, mine has none) and detachable shoulder straps (with the C chain).
Coach 1941 Rogue Shoulder Bag Beechwood Smooth Leather.jpg
 
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