RedPlanet, that's interesting about the lack of pulling in that area. Didn't someone else have some splitting of the edges of the leather around the tote handle attachment, that just looked like a manufacturing defect? Maybe it's just a quality control problem, not something that really develops with use. Good luck with it anyway!
Anne, I think my 25 might be going back too - I need to return it anyway because of the dings, and I was thinking of swapping the color, but I'm considering not replacing it at all. It's nearly the same useful capacity as my mini Pashli, but it's bigger and heavier. I love the materials, the pockets, the shoulder straps and the styling, but since I can't travel with it (because it doesn't accommodate my iPad), I'm not sure I can justify it either. Minus the lock, it's missing some appeal.
Having said that, I don't anticipate problems with the edge-paint; it looks absolutely perfect, and pretty durable on mine (totally unused as it is). I'd be worried about the lovely dark finish on the hardware showing signs of wear.