Hi guys, I wanted to share with you a reveal of a little item I brought home yesterday. 
But first, another chapter of the usual, never ending, "Bad Customer Service at LV" drama. Let me pre-face this by saying that although I really like LV, I have no favorite designer, which means that I often shop different pieces from different stores. This means that I have a somewhat small LV collection: 3 pairs of shoes, a wallet, a small card holder, a passport holder, 2 sunglasses, a toiletry 25 and my new acquisition. I have also purchased an emilie wallet and a pair of sunglasses for my mom. All of these have been acquired over the past six years or so, which means about 2 purchases a year. This means that I don't have a regular S.A that I go to, but I tend to be helped whoever is available at the time I walked into the store. A few weeks ago I went to the store to see this item and had a lovely lady help me for a while and gave me superb service. I didnt purchase then because I wasnt 100% I wanted the item.
Last night, one hour before closing - 8PM, I walked in with the DBF to purchase this item. Anne, who helped us previously was not there. There were 3 S.As in the front and not a single customer at the store. Zero, Zilch, Cero, 0. NONE. I walked in, they greeted us, and we spotted the item in a section of the store so we went to check them out. I am 22 and my BF is 21. So we are young, which could explain why we are so often ignored. After playing with the item for about 15 minutes, not a single person came to us asking if we needed help at all. At this point 2 more S.As came from the back and there were 5 total in the floor. Only us, and a couple that came in about 10 mins after we did. I wanted to check out other sizes and patterns so I had to ask for someone if they could come over to help me, one S.A who was on his phone looked up to us, did not even mouth a word, went back to his phone and approached us a minute later. My jaw dropped. Throughout the entire thing we seemed annoyed with us, would walk away to talk to other S.As, and seemed annoyed overall with wanting to help us. I asked if we could please have any water and he said he didn't know if they had any..............
When I was handing over my debit card to pay I asked him to please put the sale under Anne's name since she ACTUALLY helped me with all my questions and concerns last time I came in.
Now on to the reveal... ANYONE HERE!?
But first, another chapter of the usual, never ending, "Bad Customer Service at LV" drama. Let me pre-face this by saying that although I really like LV, I have no favorite designer, which means that I often shop different pieces from different stores. This means that I have a somewhat small LV collection: 3 pairs of shoes, a wallet, a small card holder, a passport holder, 2 sunglasses, a toiletry 25 and my new acquisition. I have also purchased an emilie wallet and a pair of sunglasses for my mom. All of these have been acquired over the past six years or so, which means about 2 purchases a year. This means that I don't have a regular S.A that I go to, but I tend to be helped whoever is available at the time I walked into the store. A few weeks ago I went to the store to see this item and had a lovely lady help me for a while and gave me superb service. I didnt purchase then because I wasnt 100% I wanted the item.
Last night, one hour before closing - 8PM, I walked in with the DBF to purchase this item. Anne, who helped us previously was not there. There were 3 S.As in the front and not a single customer at the store. Zero, Zilch, Cero, 0. NONE. I walked in, they greeted us, and we spotted the item in a section of the store so we went to check them out. I am 22 and my BF is 21. So we are young, which could explain why we are so often ignored. After playing with the item for about 15 minutes, not a single person came to us asking if we needed help at all. At this point 2 more S.As came from the back and there were 5 total in the floor. Only us, and a couple that came in about 10 mins after we did. I wanted to check out other sizes and patterns so I had to ask for someone if they could come over to help me, one S.A who was on his phone looked up to us, did not even mouth a word, went back to his phone and approached us a minute later. My jaw dropped. Throughout the entire thing we seemed annoyed with us, would walk away to talk to other S.As, and seemed annoyed overall with wanting to help us. I asked if we could please have any water and he said he didn't know if they had any..............
When I was handing over my debit card to pay I asked him to please put the sale under Anne's name since she ACTUALLY helped me with all my questions and concerns last time I came in.
Now on to the reveal... ANYONE HERE!?
its really off putting. Im so adamant that I won't buy from LV anymore but then they bring out new things that I 'need' and I subject myself to them again lol. 
