Hi! I'm new here, and I'm dying for a Paddington. I've preordered one from Nieman Marcus but it likely won't be shipped until around the end of February. A week or two ago, I called Chloe NY and was faxed an order form. On there, it said that they will not do refunds, only replacement merchandise or store credit. Is this policy the same for the new Chloe boutique that opened? I can't imagine I won't love the bag, but never having seen one in person, it does make me a little nervous to spend that much money without the possibility of being able to return it.