Results from Leather Surgeons

I need a repair too.. sent them an email yesterday... can you give me an idea of their response time?

Sure. They usually respond to emails within 24 to 48 hours. The work on my WOC cost $175. I sent it in mid January but just got it back today. They originally said 2 weeks but they were busy. The owner actually called me himself to discuss the repair. He was a delight to talk to. I did miss my bag during that time, but the work was worth it.