I know a lot of people are saying Chanel doesn't care about peasants, but please, money is money. And Money knows no class.
In the end it's all profit and this ridiculous pricing will hurt their profit margin it's none sensical.
Resellers getting Chanel items first and selling for premium
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I know a lot of people are saying Chanel doesn't care about peasants, but please, money is money. And Money knows no class.
In the end it's all profit and this ridiculous pricing will hurt their profit margin it's none sensical.
Absolutely agree, just with 1% rich who buy everything dont keep the company afloat .. they need every poor person’s money to survive.
I’m assuming Chanel Hermes, etc. do it as a deliberate strategy. First, despite spiraling prices, the bags essentially sell themselves. that’s one reason why SAs cannot Make their sales goal numbers on bags (and need to push RTW etc). The more these companies restrict production of their iconic items like bags, the greater the demand for the lesser products, like cosmetics, sun glasses etc that make up the most profit.
This is insane ! These used to be about under 2k less than 5 years ago!
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My store got some 21B today and all sold out in a flash!
Hahaha! Farfetch is pretty ridic. I feel like they don’t have the same customer base as Fashionphile so I don’t even know why they bother…specially at these above insane prices LOL
Oh I know! I miss them specially Michelle! She was so kind. And on that note, i miss our ironic568 on here too. They were all so wonderful. As far as new authentication service, I’ve used A4U on Facebook for LV items and I believe they also authenticate Chanel.
I have used RealAuthentication and they are great too but the problem is latest releases come with Serial number engraved on metal plate so am not sure if these authentication services are capable of authenticating without old serial code ..
So I was at a Chanel store today (in a department store) and was invited to look at a buy book. Another customer was reviewing it with her SA. But she was blatantly taking pictures of every page and texting someone. I had to wait half an hour and when I got the book, I noticed ONE specific name on almost every popular seasonal and classic bag….and on a lot of accessories like SLG and costume jewelry. I thought the stores had a buy limit? Does it only pertain to purchases and not how many reserve lists you can be added to for a stores buy? Do people try to get on as many wait lists and just reject/buy as they come in?
The fact that this person was texting and taking pictures of the buy book makes me think this is a reseller but I didn’t have the balls to say anything in the store. She could be a VVIP for all I know
I did notice that this particular boutique was cleaned out…..all of the glass displays were empty! There were probably 6 handbags and a few SLGs in display cases. But that’s it. Nothing else in the back! It’s insane how crazy the rush was to buy before the increase 
i won’t share the name of the boutique or location because I like to stay anonymous. But Chanel corporate spies who read TPF: you need to stop these resellers from getting on these lists in the first place. Shouldn’t there be a limit on how many items you can get on reserve for at a single store? Or at least there should be a system that prioritizes customers on the list based on how many items they will purchase from a single store. If they are on reserve for two bags, then the remaining bags should have them at the bottom of the list. Or something! Otherwise they’ll get first dibs on everything that comes in on launch day
lastly - friendly tip. My other SA mentioned that SAs do talk to each other within a boutique and know when a customer reaches out to multiple SAs in the same store. They don’t like it. It obviously shows up when SAs go to put you on a list too. So ladies/ gentlemen- Don’t risk your SA relationship just because you want to hedge your bets on items that are on lottery
The fact that this person was texting and taking pictures of the buy book makes me think this is a reseller but I didn’t have the balls to say anything in the store. She could be a VVIP for all I know
I did notice that this particular boutique was cleaned out…..all of the glass displays were empty! There were probably 6 handbags and a few SLGs in display cases. But that’s it. Nothing else in the back! It’s insane how crazy the rush was to buy before the increase i won’t share the name of the boutique or location because I like to stay anonymous. But Chanel corporate spies who read TPF: you need to stop these resellers from getting on these lists in the first place. Shouldn’t there be a limit on how many items you can get on reserve for at a single store? Or at least there should be a system that prioritizes customers on the list based on how many items they will purchase from a single store. If they are on reserve for two bags, then the remaining bags should have them at the bottom of the list. Or something! Otherwise they’ll get first dibs on everything that comes in on launch day
lastly - friendly tip. My other SA mentioned that SAs do talk to each other within a boutique and know when a customer reaches out to multiple SAs in the same store. They don’t like it. It obviously shows up when SAs go to put you on a list too. So ladies/ gentlemen- Don’t risk your SA relationship just because you want to hedge your bets on items that are on lottery
Sorry I would have asked a whole lot of questions. I highly doubt this person was a VVIP because the VVIP most likely would not be standing in the store taking multiple pictures. You did not say if this store works on a lottery system. Do you think you have a chance to purchase any of your wish list items? This thread is full of pissed off customers about resellers did you contact Chanel customer service and make an inquiry as to what you should do with this information? I am sure someone will agree with me when I say if you see something do something about the situation. I was not aware that there are Chanel corporate spies on TPF. Good luck with the information you just dropped some of these TPF members can be brutal.So I was at a Chanel store today (in a department store) and was invited to look at a buy book. Another customer was reviewing it with her SA. But she was blatantly taking pictures of every page and texting someone. I had to wait half an hour and when I got the book, I noticed ONE specific name on almost every popular seasonal and classic bag….and on a lot of accessories like SLG and costume jewelry. I thought the stores had a buy limit? Does it only pertain to purchases and not how many reserve lists you can be added to for a stores buy? Do people try to get on as many wait lists and just reject/buy as they come in?
The fact that this person was texting and taking pictures of the buy book makes me think this is a reseller but I didn’t have the balls to say anything in the store. She could be a VVIP for all I know
i won’t share the name of the boutique or location because I like to stay anonymous. But Chanel corporate spies who read TPF: you need to stop these resellers from getting on these lists in the first place. Shouldn’t there be a limit on how many items you can get on reserve for at a single store? Or at least there should be a system that prioritizes customers on the list based on how many items they will purchase from a single store. If they are on reserve for two bags, then the remaining bags should have them at the bottom of the list. Or something! Otherwise they’ll get first dibs on everything that comes in on launch day
lastly - friendly tip. My other SA mentioned that SAs do talk to each other within a boutique and know when a customer reaches out to multiple SAs in the same store. They don’t like it. It obviously shows up when SAs go to put you on a list too. So ladies/ gentlemen- Don’t risk your SA relationship just because you want to hedge your bets on items that are on lottery
I don’t know if this store works off a lottery. I don’t think so. Without further information, I didn’t want to accuse the customer or the SA who was standing there with the client. I did run a search of the name on Facebook groups and so far haven’t seen any profiles come up. Of course that could mean that the Facebook profiles are under an alias. I’d rather wait for more evidence than accuse a VIP customer. Also didn’t want to put my SA and her SA in an awkward spot without further proof. People may agree with you that if you see something, say something BUT I think more people will agree that you should read the situation and make sure there’s clear proof that someone is exploiting their access to resell. Like I said, I’m not putting both SAs in an awkward situation just because I might be reading into something that may or may not be the case
I appreciate the feedback….this is why I did post this in this thread because I’d like to get others’ read on this. Also- I wouldn’t be surprised if Chanel did have people from corporate on this forum. It’s called social listening and they look for chatter on their products.
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Oh she's absolutely a reseller. There's just no way a single person would like EVERY single product in a collection to take pictures of EVERY SINGLE PAGE while putting their name down for EVERY SINGLE POPULAR BAG and accessory. I can't speak for other people but for myself, I browse through pictures of a collection and only take pictures of particular items that I like which are very few and far between. I'd imagine I'd only take like 5 pictures max of specific items in a buy book vs. pictures of full pages.I don’t know if this store works off a lottery. I don’t think so. Without further information, I didn’t want to accuse the customer or the SA who was standing there with the client. I did run a search of the name on Facebook groups and so far haven’t seen any profiles come up. Of course that could mean that the Facebook profiles are under an alias. I’d rather wait for more evidence than accuse a VIP customer. Also didn’t want to put my SA and her SA in an awkward spot without further proof. People may agree with you that if you see something, say something BUT I think more people will agree that you should read the situation and make sure there’s clear proof that someone is exploiting their access to resell. Like I said, I’m not putting both SAs in an awkward situation just because I might be reading into something that may or may not be the case
Also- I wouldn’t be surprised if Chanel did have people from corporate on this forum. It’s called social listening and they look for chatter on their products.
That buyer seems so scummy and I hate that that SA condoned that behavior. It seems like the SA and client may be working together considering the SA let them take pictures of every single page on top of adding their names to popular and in-demand item, big and small.
You might very well be right. I’ve reported a couple of resellers to the anti-counterfeit email but I’ve never seen a reseller in action “in-person”. Since I wasn’t sure, I wasn’t going to stir the pot at the store. I stopped at LV an hour beforehand and they told me that bringing up resellers was taboo and that they couldn’t share anything with me on that.
Thanks for sharing your feedback!