That's fab! I guess the 3rd tag should reach you soon too! I'll send in a request next week to see if coach will kindly send me another 2pcs. Will update!
Requesting coach hang tags via e-mail
- Thread starter wildfury
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That's fab! I guess the 3rd tag should reach you soon too! I'll send in a request next week to see if coach will kindly send me another 2pcs. Will update!
do you mean, they actually sent you the replacements direct to your Asian location?
Wow I should have tried that first! I actually had them sent it to a friend in US and my friend then
sent it over to me. I am in Malaysia. Never occurred to me that they woud send it to me all
the way here
Wow I should have tried that first! I actually had them sent it to a friend in US and my friend then
sent it over to me. I am in Malaysia. Never occurred to me that they woud send it to me all
the way here
If you go to the store (FP or outlet) you can just ask them for replacement tags. I've done that a few times (in California) and they let me pick tags from a box of various kinds : metal or leather in different colors. I usually pick a few per bag as options and the SA's have been fine with it. I guess the tags easily fall off bags. I don't understand why Coach doesn't just change out those cheapie ball chains to solve the problem.
do you mean, they actually sent you the replacements direct to your Asian location?
Wow I should have tried that first! I actually had them sent it to a friend in US and my friend then
sent it over to me. I am in Malaysia. Never occurred to me that they woud send it to me all
the way here
Yes, they do! I live in Singapore so am sure they will send to you in Malaysia too! Just send them a request via email
Wow! That's so nice! I would love to get a replacement hang tag in taupe leather for one of my vintage bags. Too bad Singapore Coach doesn't provide such a service.
I know this is an old thread but trying my luck anywayJust an update! I've received another 2 more hang tags from Coach after I emailed in my request
What email address do I use to request the hangtags? I don't see an address on Coach website, just an online form.
If you're in the US, you can just call on the phone. You might get better results if you do it during regular business hours. These days they usually just send out metal tags. If you can go to a Coach store or factory store, they usually have a box of hangtags and can get you something that might match your bag. I just got a few today at my outlet.I know this is an old thread but trying my luck anyway
What email address do I use to request the hangtags? I don't see an address on Coach website, just an online form.
Adding a 2019 update to this thread: I emailed Coach last night to request a replacement tag for my navy Janice's Legacy bag (I found a leather one online but it was more than I wanted to pay and I don't really mind having a metallic one so...). I'm ok with not having a tag but I was curious to see if Coach still does this. I made sure to include my bag's creed # in the request. I heard back in less than 24 hours. They put in an order for my replacement tag asap, so fingers crossed! Hopefully it will arrive in a couple weeks as indicated. The rep said they currently offer 3 colors of metallic tag: light gold, silver, and gunmetal. I ordered the light gold to coordinate with my brass hardware. I will update this thread if/when it arrives.
Thanks for providing an update. I didn’t know Coach offers free replacement hangtags until I came upon this post. I have an old Hampton Ergo tote with damaged tag that I still use, so when I called and requested one the rep happily offered to send a metal one. I told her I wanted a brass one to match the hardware so she told me brass is currently on backorder and will be shipped out to me in 4 weeks once they have it again!
Forgot to mention she did ask for the creed number or letters of the bag, which I provided to her.
I’ll add to this as well - I just recently requested one and they responded very quickly asking for my address and then responded equally quickly to tell me they don’t sent them to Canada anymore. Boo Coach.
Oh, and I asked for one at my local store and she looked at me as if I had asked to walk out with a bag. So weird how a border can make such a difference.
Oh, and I asked for one at my local store and she looked at me as if I had asked to walk out with a bag. So weird how a border can make such a difference.
Update: soooo I actually ended up buying a vintage navy leather hang tag from a reseller for just a few bucks as it was a pretty hassle-free option. Have not tried asking at a boutique but I kinda feel like they would be cooler about that at a Factory store maybe? Anyway just yesterday I got an email out of the blue from Coach saying my order is en route via UPS. No other info! Tracking link does not work. Let's see what happens! So I don't really need the metal tag anymore for my Janice (the leather tag I found is a perfect match yay!) but I do have an old tagless Bleecker tote I might put it on.
Given that it is free, I am pretty chill about the situation. The element of surprise makes it fun. Like one day, a little present from Coach will just show up weeeee!