The email address is definitely right. I can't help about the bank transfer but would recommend that you contact them more than a week in advance (although they say a week is enough) as they couldn't get the items I wanted within a week last time I was flying. Hope you get what you're after!
Repair/Replacement Costs - List
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The email address is definitely right. I can't help about the bank transfer but would recommend that you contact them more than a week in advance (although they say a week is enough) as they couldn't get the items I wanted within a week last time I was flying. Hope you get what you're after!
Hey has anyone done the bank transfer/deposit to the Louis Vuitton store in the heathrow airport to reserve an item before? I just want to make sure it's legit and safe before sending them my money- as I would think you don't have as much protection as you would with a credit card or pay pal...
My parents in law will be traveling in May and so I was going to pre pay to hold the purse I want and then have a personal shopper bring it to them in whatever terminal they're in so that they don't have too much hassle in doing the favor for me.can't believe how much you can save buying LV in the uk and then even further with the duty free cost!! So amazing!!!
Hi
I have done the bank transfer and it was quite easy and smooth [emoji4]
Nope, Probably next week because I live 2-3 hours from the nearest LV stores, but I'm planning to go to the Garden State Plaza. The SA there tends to be nicer than NYC SA, but this is from my experiences. I will keep you updated, and I'll try to ask for the cost about saumur repair for you.
Thank You, Gurl! Will wait for it.
Btw am in Georgia - so will have to go to the store here
LV changed the leather binding for me (sent for repair on my cost, not for free!) and came back with leather abrasion on small part of the side strap! They tried to imply that the bag already came with that flaw but i know which flaws are on my bag (and i even pointed those out to them) and that definitely is not leather abrasion at the side straps! That was precisely the reason why i sent my bag in for repair of the leather binding! I was really looking forward to get my bag back after so long in repair and i get this poor standard of repair servicing! I am so worried if they will cause further damage to my bag ugh! 
They offer to change one side of the straps for free but thats stupid isnt it? It is going to look weird with 1 new side strap and 1 used side???
They offer to change one side of the straps for free but thats stupid isnt it? It is going to look weird with 1 new side strap and 1 used side???
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I picked up a new shoulder strap to my epi yellow petit Noe at the store. It took them sometime but they were able to locate one for me for $90. A whole new life for my 21 yr old Noe.💖💖
I picked up a new shoulder strap to my epi yellow petit Noe at the store. It took them sometime but they were able to locate one for me for $90. A whole new life for my 21 yr old Noe.[emoji178][emoji178]
Looks amazing!
Is this a new bag? I would not accept a brand new bag with a rip in the canvas for fear they would refuse any repairs in the future.
She looks beautiful!I picked up a new shoulder strap to my epi yellow petit Noe at the store. It took them sometime but they were able to locate one for me for $90. A whole new life for my 21 yr old Noe.💖💖
Where did you buy it? Did the seller disclose the tear in the canvas? If not, I would suggest trying to return it.
No the seller did not disclose it nor did he seem to know. He apologize and is willing to take it back or offer a partial refund. The bag is in perfect condition, no tear or stain. Patina is still very light. The bag was made in 2002 if I remember correctly. I don't see anything on the bag that needs repairing *knocks on wood*. But would like to know if the option to repair remains open due to the tear
My suggestion is to return it and wait for another to come along, especially since the seller is offering to take it back. LV is really strict about not making repairs to a bag if the canvas has a rip, tear, hole, etc. Even if the damage is not related to the part being repaired. That said, if you really love it and want to keep it, the "partial refund" should be substantial, IMO. The damage to the canvas significantly decreases the value of the bag and it will be more difficult to sell it in the future is you ever want to do that. GLD and let us know how it turns out!
I went to LV store on Monday and sent out both of my speedy for repairs. I asked the SA to replace the zipper pulls the estimated repair price is $30 each, which I thought was reasonable. I got a call today and they said they could repair my Epi speedy in vanilla which they need to sent it off to California which is fine. I'm not sure would they charge me for the mono speedy but they will definitely charge me for the Epi. They said the repair with the Epi will take 4-6 weeks and the mono speedy will take 2 weeks the most. Can't wait to see the result!!
