Repair/Replacement Costs - List

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#1,266
fabuleux said:
Yes try a different store. Also, you can write a complaint letter to the store itself or even send one to the Louis Vuitton customer service in Italy. Ultimately, you can write a letter to LVCS in France as well. I would write an old fashion hard copy letter with photos of the bag, copies of all the receipts, and send it with delivery confirmation... You know, the whole deal!
Click to expand...


Hi!
So ... I went to the Venice LV boutique and ... NO WAY!!
They apologised for the result but there's nothing they can do to fix it.
I'm a little disappointed. So please, please, if any Repair Manager suggests you to substitute a piece of canvas think wery well before letting they do it! Unless the bag is brand new (and therefore the color of canvas is very similar to the new one) the result will be really awfull.
All the best.
 
#1,267
Zoezampalunga said:
Hi!
So ... I went to the Venice LV boutique and ... NO WAY!!
They apologised for the result but there's nothing they can do to fix it.
I'm a little disappointed. So please, please, if any Repair Manager suggests you to substitute a piece of canvas think wery well before letting they do it! Unless the bag is brand new (and therefore the color of canvas is very similar to the new one) the result will be really awfull.
All the best.
Click to expand...
Hi,
I have a known working in the factory LV Barcelona, ​​maybe she could have done something .
 
#1,269
reason24 said:
Hi,
I have a known working in the factory LV Barcelona, ​​maybe she could have done something .
Click to expand...
Thank-you. The RP in Venice is a known too. She told me that there's no way to fix it and I belive her. My fault. When the RM in Rome proposed me to substitute the piece of canvas I didn't realize that the color would be so different. I could have just brought it to a cobbler and have it fixed with a superglue. It happens. Be aware.
All the best.
 
#1,270
Zoezampalunga said:
Thank-you. The RP in Venice is a known too. She told me that there's no way to fix it and I belive her. My fault. When the RM in Rome proposed me to substitute the piece of canvas I didn't realize that the color would be so different. I could have just brought it to a cobbler and have it fixed with a superglue. It happens. Be aware.
All the best.
Click to expand...
ok. clear with the passage of time dims the canvas also try to sell it if you do not like .
 
#1,271
reason24 said:
ok. clear with the passage of time dims the canvas also try to sell it if you do not like .
Click to expand...
Well .... I don't think this bag is in "reselleable" conditions ... have you seen the pics I posted? No one in his sane mind would buy it. Anyway I should cope with it. There are worst things in our lives. .. I'll survive and I'll be wiser in future!!
 
#1,273
pingko said:
Hi, Which store you get a free zipper pulls replacement? If the wallet is few years old will they still free of charge?
Thank you
Click to expand...

Most stores should have the zipper pulls on site and will change it within an hour if they have the employee available. It's free of charge so far, no wonder how old your item is. They won't be able to replace the zipper pull if the hardware you need is no longer available.
 
#1,274
fabuleux said:
Most stores should have the zipper pulls on site and will change it within an hour if they have the employee available. It's free of charge so far, no wonder how old your item is. They won't be able to replace the zipper pull if the hardware you need is no longer available.
Click to expand...

Hi thank you for your replied :)
Is this include a zipper pull on insolite wallet & mini pochette?
 
You must log in or register to reply here.
Top