So a first for me. I purchased a bag on ebay that was described as in "excellent" condition. Got it yesterday and upon examining it found a lot of hairline cracks in the leather near the top of the bag.
Contact the seller, she denies that the bag has any issues and accuses me of sending pictures to her of a completely different bag!
I initiated the return as SNAD and minutes ago got an email with a return label.
One minute after that I got an email that said I did NOT have to return the bag and to keep it......."you don't need to return this item to the seller, you can keep this item."
The emails were from ebay.
Anyone else have this happen to them? I found it odd to be sent a return label and then to be told not to bother returning the item.
Contact the seller, she denies that the bag has any issues and accuses me of sending pictures to her of a completely different bag!
I initiated the return as SNAD and minutes ago got an email with a return label.
One minute after that I got an email that said I did NOT have to return the bag and to keep it......."you don't need to return this item to the seller, you can keep this item."
The emails were from ebay.
Anyone else have this happen to them? I found it odd to be sent a return label and then to be told not to bother returning the item.