I would also like to *HIGHLY* recommend Nissa Ng from Neiman Marcus Paramus, NJ (Garden State Plaza mall)
I had an absolutely wonderful experience with her recently with the purchase of two bags. Not only was she extremely nice and patient, she let me know at the beginning of the month that there would be upcoming price increases, and promised to call once it was confirmed. She followed up with a phone call before the increase, and was able to hold both items for me until I was able to come in and make the purchases almost a week later. One of my items had actually gone up in price prior to these dates, but as she told me the incorrect price originally she was able to honor the lower price.
She also helped me open a NM credit card and ship them as gifts so I didn't have to pay tax. She even followed up with another phone call once the item shipped a few days later, and provided a tracking # promptly. I also emailed her back to see if I could get a dust bag added (it didn't come with one of my purchases), and she replied right away and said that was no problem. I have bought Chanel from several good SAs, but Nissa was INCREDIBLE!
Phone: 201-291-1920 x 2142
Email:
[email protected]
I also have 2 SAs to recommend from the Saks at Beachwood Mall in Ohio if anyone is interested, will follow up with their contact info in a later post.