Sent to MK:
I purchased a raspberry Jet Set zip top tote from Belk department store and when it came, it was clearly fuschia tagged with raspberry tag. I have a raspberry jet set wallet that I purchased in your boutique that is clearly true pink while the bag has purple undertones just like fuschia does.
I ordered the same bag from Nordstrom department store to see if it was just a store problem but it was the same issue. I spoke to a Michael Kors rep who saw the purse and wallet. She agreed that my bag is not raspberry. I also compared to different styles in the raspberry color and it was clearly different.
I'm very upset about this as I was hoping for a true raspberry bag to match my wallet and that's not the case. It truly seems as though your company re tagged fuschia jet set zip tops with raspberry tag.
I'm now stuck with a bag that I'm not happy with as the tags aren't attached to my bag. I called your customer service and he told me to email a picture. I'm not sure picture captures it but will. Please speak to your rep who saw differences in person. Her name is Alyssa Suss and she is a shop manager.
Paula
I purchased a raspberry Jet Set zip top tote from Belk department store and when it came, it was clearly fuschia tagged with raspberry tag. I have a raspberry jet set wallet that I purchased in your boutique that is clearly true pink while the bag has purple undertones just like fuschia does.
I ordered the same bag from Nordstrom department store to see if it was just a store problem but it was the same issue. I spoke to a Michael Kors rep who saw the purse and wallet. She agreed that my bag is not raspberry. I also compared to different styles in the raspberry color and it was clearly different.
I'm very upset about this as I was hoping for a true raspberry bag to match my wallet and that's not the case. It truly seems as though your company re tagged fuschia jet set zip tops with raspberry tag.
I'm now stuck with a bag that I'm not happy with as the tags aren't attached to my bag. I called your customer service and he told me to email a picture. I'm not sure picture captures it but will. Please speak to your rep who saw differences in person. Her name is Alyssa Suss and she is a shop manager.
Paula