RaC VS Podium
- Thread starter Jen_910
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Thanks TammyD, for this clarification.
I am like you - when I placed my SO in Paris (or at least, at that time, I only knew of SOs and had heard nothing of RAC), I was not given any limitation either. I just told the SA what I wanted, how I wanted it, and she submitted it.
It was only when I came home and told my local SA about it, then she asked me "what version" of SO I placed... the first I'd ever heard about Version 1 etc. I still am not sure what exactly is my "version".. not going to beat myself up over it.
It's interesting to know the different terms that H uses, but I agree - I don't really care about whether I am offered a RAC or SO. It just needs to be what I like and what I want. H can call it whatever they want. Just give me my bag!
Absolutely!
I suspect SAs and SMs around the world are now going to be bombarded with RAC requests and questions ....
LOL! Muttering under their breaths ... tpf again.
Oh so true.
There have been cases before where customers request for certain colours and one store would insist that it's not ever made by H. And to discover months later, that the colour was made but a custom blend for a very special customer in another country. All outside of the books. From what I have seen myself, H would make some really special colours or use new skins and drip it into the market place to test customers' responses. If it's well received, in 2 seasons or more later, it'll pop its head out at the podium.
Thanks TammyD, for this clarification.
I am like you - when I placed my SO in Paris (or at least, at that time, I only knew of SOs and had heard nothing of RAC), I was not given any limitation either. I just told the SA what I wanted, how I wanted it, and she submitted it.
It was only when I came home and told my local SA about it, then she asked me "what version" of SO I placed... the first I'd ever heard about Version 1 etc. I still am not sure what exactly is my "version".. not going to beat myself up over it.
It's interesting to know the different terms that H uses, but I agree - I don't really care about whether I am offered a RAC or SO. It just needs to be what I like and what I want. H can call it whatever they want. Just give me my bag!
ITA!
I would also say sometimes knowing too much may backfire on you if your interactions with SA/SM are not at that level yet.
This is so true, hanyeu. In addition, humility is the essence when dealing with SA/SMs. It's so much nicer when a customer asks an SA if she/he can *help* with one's heart's desire than going into the store and demand "I want because I deserve it".
Oh so true.
From what I have seen myself, H would make some really special colours or use new skins and drip it into the market place to test customers' responses. If it's well received, in 2 seasons or more later, it'll pop its head out at the podium.
Yes, I experienced a very very similar situation.
Years ago, I was told one color/size I wanted was "possibly SO", would take a long time because of the difficult color & size combo, but nothing could be guaranteed. Only for me to find out, the exact bag I wanted was being sold right off the shelf in a nearby country.
I'm sure there was no intent to mislead but it did confirm that the H system and rules aren't fully integrated across all boutiques.
All of you are so amazing with info
!!. If I were ever given a chance for a SO, I would want a leopard print bag from H. I think that would be so pretty
Oh, I definitely agree with this.
I think it's also better, for those with multiple SAs across different cities/countries/continents, that it's better to keep what you learn from one SA away from the other SA.
Oh so true.
From what I have seen myself, H would make some really special colours or use new skins and drip it into the market place to test customers' responses. If it's well received, in 2 seasons or more later, it'll pop its head out at the podium.
Hey Hermes, need a guinea pig? I'm all yours. Won't even charge you for it!
pyrexia, mrssparkles, thank you. I just called my H store and found out they didnt place my 40 croc
. apparently it wasnt offered at podium.
Now this is very puzzling because not so long ago this year quite a few h boutiques in different locations, offered porosus 40's, both matte and shiny, phw and ghw not to order, but already in store backroom eg hidden store inventory to selected clients for instant purchase ... each boutique that called had at least one, some had a matte, some had a shiny, your best bet is to give your exotic wishlist to a store that has a high proportion of clients that buy exotics..
Oh so true.
From what I have seen myself, H would make some really special colours or use new skins and drip it into the market place to test customers' responses. If it's well received, in 2 seasons or more later, it'll pop its head out at the podium.
Lol mrssparkles this is so true and if one knows how to spot the 'drip' some v v nice purchases can be made!