I had the Trevi and it did not have those wrinkles..I'd definately ask for a new strap. Not normal at all.
Hello Trevi Owners!
Need advice.. I have a Trevi PM and have been using it practically every day for a year now. I always wear the strap on my shoulder and rarely use the handles. I have just noticed that the side of the purse that I use the most and that rubs against me most the lighter squares' are fading (getting dark brown), especially on the folds...
Is this normal???
Thanks!
Sounds like color transfer - possibly from your clothes (jeans or dark color clothing rubbing off on your bag).
And to the OP - I've had my Trevi PM a long time - no wrinkles on my strap. I'd take that back in.