Wow, I'm glad I ordered the bags when I did. I was considering the Umi and Dix again because I wanted to get into shoulder bags with a moon shape. But I think I will stick with the Celine Ava in canvas. The Polene bags I have are very robust and I have no problems.
I think while everyone wants Polene to have better quality control, I do feel like its impossible for every bag to come out perfect, and lots of brands have quality control issues too...
Your post here was very thought-provoking and touched on some key points that I don't think are spoken about enough. I wanted to share some thoughts that it stirred in me about bags and quality!
First of all re: the Umi, same here. I was considering picking up an Umi in cognac but after seeing so many Umis on here with the tearing issue at this same spot, I'm definitely not buying one. The Polene styles I have are also great quality and I'm happy with them, although I did have issues with crooked half-moon pieces on the un nano as well as a big scratch on the same piece on one of my nanos that I ended up selling and then replacing.
Secondly, I definitely agree that it's impossible for every bag to come out perfect. I have let go a number of issues on MOST of my designer bags because I do agree it is unreasonable to expect perfection, even for bags in the $1000s range.
However, on the point of quality in general -- Polene market themselves as an affordable luxury brand, but these quality issues do NOT reflect a luxurious experience imo (nor does it with any of the higher-end, so-called "luxurious" brand with laughable quality issues, Chanel and LV especially). Quality is clearly not a priority at all for any designer house at the moment, in my opinion. In general with luxury goods today, there is no regard or thought for the workmanship of the items being put out. It's all a mega-capitalist scheme to net the highest profits for the lowest investments in materials and workmanship that people will accept. I have walked away from purchasing new designer items from now on unless I know they are quality and are not one of the LVMH brands, and I will not be returning to these brands until they return to their roots of taking themselves seriously as artisans of fine luxury goods instead of a massive ultra-capitalistic scheme. Bernard Arnault, the CEO of LVMH, is the third richest person in the world, SECOND ONLY TO ELON MUSK AND JEFF BEZOS. Let's think about that for a second.
My husband, who is my best friend, said something interesting to me about this once. He said that for the price they charge for these bags, they should be measuring everything to the smallest fraction if a millimeter to make sure there are NO structural flaws at the very least. And with what all designer brands are putting out nowadays, they definitely aren't doing that. But I think he's right, THEY SHOULD! One time when I spoke with him about purchasing another Polene bag, his response was "why even bother? You know it'll have an issue." Lol.
Sorry for the huge post. I am a massive lover of fine luxury goods and the lacking (to say the least) quality across the entire designer sector has been disappointing and angering for me. We work hard for our money and these brands (especially the high-end ones, not so much Polene since they clearly do aim to offer a great product for MUCH less money) don't respect us at all and I for one am not tolerating it anymore. I just purchased a vintage Chanel medium classic flap pre-owned for a fraction of the MSRP price, and I'm very happy to be getting the quality from a previous time period as opposed to the, again, laughable quality that they produce today. And don't even get me started on the insane in-store experience and how they treat people there.
/endrant lol