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But then I thought about the shade of taupe of the LC being too grayish and not warm and beigey like the Polene taupe..
One more vote for mini neuf in taupe cos you love the style and it works for you. For LC, it had already underwhelmed you twice and for me if I do not want to move into a bag immediately, that meant something. I've bought bags sight unseen (full of excitement) and when it arrived, it felt just meh. I was not inclined to cut the tags and use it. To me, that's an indication that the bag is perhaps not for me.

I really do like the taupe but I don't seem to have a good grasp of the color from various pics and videos I had seen.
 
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One more vote for mini neuf in taupe cos you love the style and it works for you. For LC, it had already underwhelmed you twice and for me if I do not want to move into a bag immediately, that meant something. I've bought bags sight unseen (full of excitement) and when it arrived, it felt just meh. I was not inclined to cut the tags and use it. To me, that's an indication that the bag is perhaps not for me.

I really do like the taupe but I don't seem to have a good grasp of the color from various pics and videos I had seen.
You are 100% right. Thank you. I don’t feel like ordering the LC City Crossbody anymore. Maybe in the future.
The Polene taupe seems to be the perfect shade; not too gray and not too beige.
 
You are 100% right. Thank you. I don’t feel like ordering the LC City Crossbody anymore. Maybe in the future.
The Polene taupe seems to be the perfect shade; not too gray and not too beige.

It is the perfect neutral shade. Taupe conjures up different color images in our head & so it is hard to get
a color read. The worst thing that could happen is that if one is not happy with the shade one can
return it. So while I am not dismissing shipping fees, IMO the taupe is a very sophisticated,unique
color & the Neuf style just makes a statement with the subtle details.
The Cognac color looks very rich & saturated & contemplating this color perhaps
We just don't see the newness that these bags offer in the marketplace
I wore mine the other day into an upscale NYC store & several "bag specialists" commented.
They had not heard of the brand & if I said it had a price tag other than what we know it costs,
nothing to challenge. It spoke, taste, style, quality all the bells & whistles. Enough said, JMO
 
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Looking at Mini Neuf in taupe vs the camel I already have. I guess taupe is different enough from camel.

My camel is lighter in person, so I’m guessing the taupe will be lighter too.

Also looking at the burgundy. Anyone seen this leather in this color IRL? Is it as bright and rich as it shows or darker and colder?
Feedback welcomed.

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Wow. This color looks so gorgeous.
Thank you! Wish I knew if it looked the same in the Neuf style.
I have noticed the colors vary depending on style and leather.
Congrats on this stunning shade which suits the Dix perfectly, adding a modern twist. :heart:
I remember seeing a burgundy neuf on this forum and found it in the Polene Numero Neuf thread post #163 here by @purly :
 
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I remember seeing a burgundy neuf on this forum and found it in the Polene Numero Neuf thread post #163 here by @purly :
Yes! Thank you, darling. I saw the photos. The burgundy looks beautiful too. Now it's between taupe and burgundy (maybe even both at some point, but gotta start with one color first, lol). I'll keep you posted. You've helped me a great deal. :biggrin: :heart:
 
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Following my previous post about being sent a defect Cyme bag, they sent another one out and this one had a massive dent on the front of the bag! I emailed Polene and I was within the 14 day return policy and requested a return as this is the second bag that has arrived with dents on it? They emailed me back and refused and said it’s the handle that has dented it during transit and it will eventually come out as it’s leather! They took nearly 2 weeks to get back to me so now out of the return window and the dent is still there! I have found there customer service so poor and rude and they are just guessing what caused the defect and that it’s going to come out! After buying 5 bags from them over the years I will now refuse to buy from them ever again! Just thought I’d warn people if they try and fob people off with this excuse and going to keep at them about it till I get to return it!
 
Yes! Thank you, darling. I saw the photos. The burgundy looks beautiful too. Now it's between taupe and burgundy (maybe even both at some point, but gotta start with one color first, lol). I'll keep you posted. You've helped me a great deal. :biggrin: :heart:

Happy to post more color comparison photos if you want. I have a lot of different colors of leathers in my collection. None are quite the same as this burgundy. It's such a great color, but I do wish they would release a belt or something to match.
 
Following my previous post about being sent a defect Cyme bag, they sent another one out and this one had a massive dent on the front of the bag! I emailed Polene and I was within the 14 day return policy and requested a return as this is the second bag that has arrived with dents on it? They emailed me back and refused and said it’s the handle that has dented it during transit and it will eventually come out as it’s leather! They took nearly 2 weeks to get back to me so now out of the return window and the dent is still there! I have found there customer service so poor and rude and they are just guessing what caused the defect and that it’s going to come out! After buying 5 bags from them over the years I will now refuse to buy from them ever again! Just thought I’d warn people if they try and fob people off with this excuse and going to keep at them about it till I get to return it!

I don't like hearing this as it puts a very bad taste in the mouths of us repeat buyers & potentially new
buyers.
While I do like Polene's bags that was the one concern I had (customer service) I decided to place an order.
With AMEX I had no concerns if I had an issue to deal with & POlene wasn't responsive
I had no issues receiving the Taupe & after a thorough inspection the bag was perfect. I looked
for everything that was noted on this thread from posters.. no flaws at all
I then ordered the Chalk & no issues there either.
However, receiving a response as posted & the comment it's a "dent" is
totally unacceptable.
I know it is not easy, but if you paid with a credit card I would dispute the charge with images
& correspondence as indicated.
Hoping this will work out for you & so sorry that you are dealing with this.
NO CUSTOMER LOYALTY ...how fast many of these new handbag houses forget about their "clients"
who are repeat buyers
 
Happy to post more color comparison photos if you want. I have a lot of different colors of leathers in my collection. None are quite the same as this burgundy. It's such a great color, but I do wish they would release a belt or something to match.
Of course. Do share your colors please, so we can compare. :biggrin: What is your take on how the burgundy looks in real life as compared to the photos?
 
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