Honestly I'm not sure how other people are scratching their pebbled leather bags so easily, unless there is significant differences in leather between the different colors (but I don't think this is actually the case from seeing all of them in the store). In fact, I would say that this particular pebbled leather is hardier, with deeper graining, than a lot of other brands. It is not as buttery as it photographs--it feels sturdy and structured to the touch. It only feels like "foam" in that there is slight compression when you squeeze it, but it is definitely not as soft/thick/spongy as the word foam implies. I really do not have any complaint about the pebbled leather at all, as I knew from other reviews it would not be buttery. It will soften up a little over time, as the display models in the store were definitely softer than my new one. My bag also has a suede flap, and the suede, though soft to the touch, is not as refined/precisely shaved as you might expect from higher-end luxury brands. I think the leather quality/hardware/craftsmanship is very good for the price they're charging.