Hi, the bag looks a bit squashed on the left side. Did you try undoing all the buttons to smooth out all creases, and then doing up the buttons again? It is not right of polene to ignore a message, but perhaps they got bogged down with emails. I’d send them a follow up.
Polène handbags
- Thread starter iluvbagsnshoes
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Yes, I did try that as well. Thanks for the response. Will certainly try them again.
Hi, I have two actually. The first was in Cognac which is a really beautiful colour and the second is Blush. I'm waiting for a navy blue to come out. This bag look better in colours other than black as you can appreciate the details more.
Handbags are such a personal item. You have to see if it works with your life and style
I think it might resolve itself in time. My Numero Un in navy and also in trio vert had a similar look (this photo was taken a few days after I got the trio vert). They are both fine now. TBH, I never noticed the lopsidedness, but perhaps it was less obvious in the green.
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Thanks, I hope so. I did finally hear back from Polene and they said that the purse is "not always symmetric." It's really disappointing to me, especially since this was the second bag they sent, and the first one (despite having spots of dried glue on it) looked so different from this one. I absolutely love the design of these bags, but they seem to be having some issues with quality control. By the way, both of them arrived just in the dust cover, not in bubble wrap as I've seen with other Polene bags.
I completely understand your disappointment. I would be too. But the Un isn't a "structured" bag in the usual sense - so it can definitely be shaped, unshaped, molded, etc. QC issues are not that uncommon, sadly, even (or especially?) among high end luxury brands that charge 10x as much. Regarding the bubble wrap, I personally see that as a good thing, since it decreases plastic usage, if it wasn't just a one-off mistake. But, at the same time, if the bag's just banging around in the box with only a dust cover, that can probably affect the shape. Maybe they'll start using eco-friendly stuffers? I don't know. But companies change over time -- i have a Numero Un from a long time ago that doesn't have the Polene name stamped on the feet (i thought it was counterfeit!)
Hi, polene’s reply is unsatisfactory to me, and i would have been totally disappointed and upset if I were in your shoes. From your picture the asymmetry is somewhat jarring, and I’d ask for a refund or exchange. I don’t know if this lack of bubble wrap is a new thing. I have many polene bags, all arrived bubble wrapped, including the last one that arrived around 2 months ago, and the 3 nanos too.
Hi there, I love this color. I have a question on the leather, is it soft and pliable? Or is it stiff and it just looks soft?
Thought this was interesting. Ended up on this website yesterday - this brand seems to mostly create affordable versions of trendy designer bags.
And they had this, which just struck me as being a direct riff of the Polene Neuf. So maybe Polene is even driving trends now… although in truth I do think there’s a designer bag that the Neuf has some similarities to. I can’t remember which it is, or which one came first.
So maybe Polene is even driving trends now… although in truth I do think there’s a designer bag that the Neuf has some similarities to. I can’t remember which it is, or which one came first.
And they had this, which just struck me as being a direct riff of the Polene Neuf. So maybe Polene is even driving trends now… although in truth I do think there’s a designer bag that the Neuf has some similarities to. I can’t remember which it is, or which one came first.
So maybe Polene is even driving trends now… although in truth I do think there’s a designer bag that the Neuf has some similarities to. I can’t remember which it is, or which one came first.
Does anyone have a size comparison of the Nano Un vs. Onze? Didn't love the Nano like I thought I would so I sold it. I think the Onze is more up my alley. I tried to search for a comparison photo and didn't see anything! They look like they'd be similar in size but the Onze fitting more?
Hi @pixiejenna! I wish I could answer all of your questions but I only have a size comparison photo for you. These are the Numero Un (in the black full grain textured calf leather) and the Numero Un Nano (in the black textured calf leather) with an iPhone 11 for scale. You can definitely see/feel the difference between the full grain textured calf leather (pebbled) and the textured calf leather (more like saffiano). I do wish they had made the Numero Un Nano in the same pebbled leather as the Numero Un.
On a different note, I recently noticed that the magnetic closure on my Numero Un Nano is a little wonky (when compared to the Polène stamping). It doesn't bother me too much though.
‘Thanks for the comparison between the two sizes. I do prefer pebbled leather to saffrano leather. Kind of makes me want to lean towards the larger size for the leather even though the smaller size would fit my needs.