^I don't think you even have to be a good customer. You can just be at the right place at the right time, as SA's don't want to lose commission. It sucks...
::frustrated sigh: i got two exactly identical responses from SA's at stores in 2 different parts of the country, (not my part!, btw) when inquiring if they had the baby cabas in stock OR a reasonably short waiting list (i.e., 3 pages or less) Both replies, even before i could get the entire inquiry out of my mouth, were no no no no no noooooooooooooo followed by what sounded like a knowing chuckle