JadaStormy said:My co-worker's friend was able to get a store credit without any fuss by showing the manager pics from this thread. Maybe try that as a last resort if you really want the store credit?
I may try the store credit. I did love "REY" but the chipping factor does have me thinking. I told my Mom about it and she wondered the same if I were to get a new one. The bag was over $1300 and I don't want to have to be careful or afraid when I wear it. I'm going to call them tomorrow and see if. Y SA is working. If not I'll talk to a manager on Monday. Thanks for being so thoughtful.