Peeling Monogram Artsy

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My sister gave me her LV purse. Not sure what style it is. The coating is peeling where the leather zipper tab has rubbed against the top of the purse. It has happened on both sides of the purse. Best I can tell from the code inside the pocket, it was made in September 2016 in the U.S. Has anyone else had this problem? I am not sure its worth reaching out to the store where she purchased it. LV full view.jpg LV Peeling.jpg
 
My sister gave me her LV purse. Not sure what style it is. The coating is peeling where the leather zipper tab has rubbed against the top of the purse. It has happened on both sides of the purse. Best I can tell from the code inside the pocket, it was made in September 2016 in the U.S. Has anyone else had this problem? I am not sure its worth reaching out to the store where she purchased it. View attachment 4744567 View attachment 4744568
That’s the Iena.
That looks like something was spilled or constantly came in contact with/rubbed against it... are you sure it’s from the leather tab itself? For some people that corner would sit right under an armpit especially if they wear totes angled (like I do). Does your sister happen to use deodorant sprays???

you might want to take the bag in with your sister (if she is the original owner) and see what can be done if anything. Worst that can happen is they say there’s nothing they can do.
 
Thanks for taking a look. I really do think its the leather zipper pull that rubbed on both sides of the purse. Just the way it falls to either side right where the coating is worn away. LV seems very vague on their warranty. Just seems like when you spend a lot of money on something, it should be made well.
 
Thanks for taking a look. I really do think its the leather zipper pull that rubbed on both sides of the purse. Just the way it falls to either side right where the coating is worn away. LV seems very vague on their warranty. Just seems like when you spend a lot of money on something, it should be made well.
There is no formal warranty policy. That is why. Everything is a case by case basis.
 
I have the Artsy monogram bag and have noticed the peeling monogram, also. It is on both ends of the bag. I bought it pre-loved but I have the original receipt showing where it was initially purchased in 2018. I have had it for almost 18 months. Should I return to the location where it was purchased to see if they will do anything about it or should I begin the process online first? The store is located 2 hours from me. As you can see from the pics, this bag is still in great condition - except for the peeling on both ends! purse 1.jpgpurse 2.jpgpurse 3.jpg
 
My Pallas too, bought in Australia in 2016. I noticed a white spot so I wiped and it started to peel off! I live in HK and I hope LV will consider. Or I will be heartbroken, this is my first LV, my first luxe bag actually.
 
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Ok so here is the update of good and bad news. The good news is they swapped the bag for me. The SA was very helpful and as soon as I pulled it out the duster she knew what the problem was. The bad news( for me) since I haven't been reading the forums is they no longer have the Artsy with vachetta handle, instead it is a braided colorway handle. Its mentioned on other forums.
I went ahead and swapped for the new Arsty because there was nothing else that I liked or had my eye on. I had to pay a difference of $600. They gave me a 2k bag credit and I paid 1610 for my bag in 2012. So that was a win! However I really am not in love with the handle. I lovedddd my original bag.
I have looked online and nothing is catching my eye, so I guess I will sleep on my decision a few nights. Posting some pics although other forums have them. View attachment 4207025View attachment 4207026View attachment 4207027
Hi. When you return a damaged LV bag would they normally ask for a receipt? What if it was bought in a different country? Currently in Melbourne. Same as yours, mine has a tiny bubble in the canvas. Thanks!
 
My Pallas too, bought in Australia in 2016. I noticed a white spot so I wiped and it started to peel off! I live in HK and I hope LV will consider. Or I will be heartbroken, this is my first LV, my first luxe bag actually.
Hi. Did you manage to exchange this bag bought from a different country?
 
I have had this bag for about 4 years now. I noticed the peeling a while back but I do it wear this bag everyday. Is this just normal for the monogram print LV?
This is my second Artsy, the first one which I bought in 2012 was exchanged due to cracking leather at the top of the bag. I remember the manager stating if I ever had a problem again I would not be able to exchange for a new one.
Anyone have any ideas how I can stop this peeling? View attachment 4205254View attachment 4205255View attachment 4205256Meeker1213 still active?
 
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