So, I go to the actual Pandora Store today in King of Prussia mall. I have not had a good experience in there yet and today was no exception. I went in looking for the mauve jewelry box. No dice, they replaced them all with the new tan, but their "sister" store in Skippack (????) is where they sent them. Why they would send all instead of keeping a couple to give customers a choice is beyond me, but whatever. So then I asked if they have the tumbler to clean the pandora. Yes, they do she said, but they only do that on Mondays and Tuesdays when it's not busy. Now, they had three salespeople in there, one finishing up with a customer and two standing around. the mall was like a ghost town. When I kind of looked around at the emptiness, she said, well it's the weekend and we could be bombarded at any time with customers. Um, ok, sure. She said, we can't have everyone in the back cleaning jewelry with paying customers waiting to be helped. Now, keep in mind I'm standing there with probably over a thousand dollars of pandora on my wrist and neck, but I'm not a "paying customer." I guess I'll stick to my little local jeweler who also has the special pandora tumbler to clean. they lost me as a customer today.