I ordered a mini tanner online and received it today. I assumed that ordering online would result in it coming from a fulfillment center not a store. The bag I received has two small but noticeable gouges on the back as well as wear on the corners. Maybe I'm too picky but I expected the bag I ordered to be a new one, not one that may have been a floor sample, as I'm assuming this was. This is my first online order from coach so I'm wondering if everyone's orders come from random stores around the country or just some of them.