To~date I have only ordered 1 item from the US to me in the UK.
In total. I paid £35.00 for the item (inc shipping).
After about a week, I get a letter from ParcelForce, saying there was an item awaiting delivery in customs, but needed payment first. The total was £37.50????
I paid the money, received the item.
Customs form. Filled out correctly, ticked as gift (which incidentally allows for a larger charge no customs up to £36 for gifts).
There was NO obvious sign of entry into this package, and I am at a loss to understand how customs came to the conclusion that I was due to pay £37.50 for an item which didn't cost that much in the first place.
I am currently waiting for a bigger item from the US, and you can imagine,I am awaiting this with interest.
I am going to appeal against the £37.50, in fact, I need to do that today.
I sincerely hope that it doesn't happen to anyone, but, I wouldn't like to keep my own experience to myself, because it isn't fair of me to do so.
I am wondering whether they are a little more vigilant, because the low $ is making things a bit more tempting than maybe they would be.