Well, since I love my sweet mono ring in white....I thought I'd get it in pastel, too. I just got my ring from Elux and it has a big black mark on one of the fleurs that won't come off and a big scratch/chip in the enamel. They were very nice when I called and apologized...will reimburse me for shipping. Luckily, I get free shipping back because I'm VIP. The gal said she'd call the distribution center and tell them to damage it out, so noone else would receive it in the future. Well, I guess so!!!!! I was so disappointed and now I'm afraid to order anything else from them.