Odd leather smell

[doves75]

Who really ever knows with H? Patience...yes... did I tell u... I have none.

Only ray of sunshine in this situation is that it's bringing us closer, despite the many many miles Thx for your encouragement and support.

I'm so saddened to hear about your story. I always admire the superb craftsmanship and the highest quality from Hermes. I hope this smell issue will not be a problem for all the new bags.
I hope you guys will get your replacement soon 🙏🙏🙏

 

[Israeli_Flava]

I'm so saddened to hear about your story. I always admire the superb craftsmanship and the highest quality from Hermes. I hope this smell issue will not be a problem for all the new bags.
I hope you guys will get your replacement soon 🙏🙏🙏

Thank you dear
I will be putting my face deep inside any bag I'm offered in the future. This is no fun being separated from my Jewel and this uncertain future....

 

[Nico_79]

Hi Nico, hi IF, OMG I have the exact same problem!! I just got an epsom k28 from my boutique a month ago. When i open up the box at home, the skunk smell came out quite strong. DH thought it was my breadth!! But i didnt really suspect it was coming from the bag yet.

After that i kept it back into the box to wait for xmas coz it was suppose to be my xmas gift. So on xmas day, i used it for the very first time. We went to the city walking around for whole day & DH kept smelling the skunk smell following us around & in the car too. We were still debating what to do last night. Thanks to Chincac, she alerted me about this thread.

The temperature now is cold, & i can still smell the skunk odor. I can't imagine how it would be in summer! And my kelly is an SO!! Aaahhh... heartbreaking....

DH is a nose, so we evaluated the bag, smelling patch by patch. And we discover that the chevre lining inside smells like regular leather. The skunk smell really comes from the epsom leather.

After reading both your posts, i have decided to also bring it into the store to report it to my SA & hopefully the SM would be understanding & will send my bag to Paris.... But i'm so sad coz its an SO & is my xmas gift from DH....

I hope both your bags will be replaced with new ones. Hoping mine would be too but since it is SO, i don't know what are they gonna replace with....
Keeping my fingers crossed.

Sorry I am late to reply! This is so upsetting for a SO, but I would definitely send it back to Paris. I'm sure your Sm will understand and I hope that they will offer your some sort of replacement? I am not sure what they do with SOs though tbh.

Please keep us updated as well. I find it so distressing to hear that H is sending out little stink bombs to the boutiques. I hope going forward they do some heat lamp/sniff test on the leathers they are sourcing.

 

[kewave]

Wow, didn't think such an issue will ever exist for H who is supposed to be so well-acclaimed in leathers!
How did the craftpersons withstand the smell stitching the bags together for days, didn't they detect anything unusual with their expertise??!

 

[ouija board]

Wow, didn't think such an issue will ever exist for H who is supposed to be so well-acclaimed in leathers!

How did the craftpersons withstand the smell stitching the bags together for days, didn't they detect anything unusual with their expertise??!

It must have to do with the bags being sealed and stored in boxes only after leaving the atelier. I'm sure they may have smelled a stronger odor while working on the bags, but it probably didn't get to the same intensity that the new owners noticed until after being boxed up for unknown lengths of time. I bet it's the dye. That's the last thing that is applied to the leather before being used for making bags, and I'm sure the chemicals are strong enough to mask any odors from the untreated skins. My Evelyne, which was purchased in 2008 from FSH had a very strong chemical, plasticky smell when I bought it. I can't recall how long it took to go away, but even now if it's been stored for a long time, I still catch a whiff right when I open the box.

Hopefully Hermes will fix or replace all these stinky bags quickly so everyone can be reunited with their bags!

 

[hopiko]

Thank you dear
I will be putting my face deep inside any bag I'm offered in the future. This is no fun being separated from my Jewel and this uncertain future....

Hi! Just wondering if you have gotten your baby soufre back yet? If so, what was the outcome? I have not heard a word on my bag, it has been a month.

 

[Nico_79]

Hi! Just wondering if you have gotten your baby soufre back yet? If so, what was the outcome? I have not heard a word on my bag, it has been a month.

I know your question was not directed towards me, but I have sent my K back to Paris as well. My SA said it could take months as they will need to replace the bag. Also the craftspeople would have been on Holidays during December, so I am sure they are backlogged with a number of things.

 

[hopiko]

I know your question was not directed towards me, but I have sent my K back to Paris as well. My SA said it could take months as they will need to replace the bag. Also the craftspeople would have been on Holidays during December, so I am sure they are backlogged with a number of things.

Thanks for letting me know....I knew that there was a couple of us! Please update any progress and I will too! Sorry that this happened to you

 

[Nico_79]

Thanks for letting me know....I knew that there was a couple of us! Please update any progress and I will too! Sorry that this happened to you

Yeah, it really sucks to be parted from our beloved H bags! Hope you have an update too and that it doesn't take months, but better to be prepared for the worst I think.

 

[aerinha]

I too have a smell issue. Purchased a Ulysses in BE (coveted color and my first H color) togo from H.com. It arrived yesterday and I quickly deboxed to admire. Noticed afterward my hands smelled, well, skunky. The notebook was the only thing I had touched so I sniffed it and odor.

Left the box open all night, but still smelled in the morning. Not wanting it to stink up a drawer or a purse I am returning it.

 

[etoile de mer]

My sympathies, to all who have had this problem! I find this all very discouraging to hear. My only leather pieces so far, are belts. I'd recently thought of purchasing some other small leather items, and possibly a bag. But all theses stories make me want to wait, to hear how this get resolved!

 

[swezfamily]

My etain Kelly emits a strong skunk smell too sometimes. I think I will ask my SA about this as it's quite embarrassing to carry around. I'm so happy there was a thread on this, I thought I was nuts.

Just used my etain Kelly for the first time yesterday. After riding in the car with her for about 30 minutes, I smelled what I thought was a dead skunk. Another 30 minutes later I could still smell the dead skunk, and I thought it was odd, but never imagined it could be my bag.

I keep my "purse of the day" in an armoire on our first floor. When I opened the cabinet door this morning the smell hit me and I immediately knew it was the bag. The smell doesn't transfer to my hands or clothing, and I can't smell it when she's out in an open space, only when in a confined space.

This was a SO that I waited 9 months for, so I'm not going to return her. I assume that the unpleasant smell will fade over time. Hoping,hoping, hoping....How old is your Kelly now?

But I wonder if I should at least mention it to my SA and find out if this is common. I'm assuming it's from the dye, possibly certain colors.

 

[swezfamily]

So my etain Kelly is making a trip to Paris. The skunk smell is not unknown issue so I urge anyone to bring their items in if there is a smell.

oops..disregard my previous question. This makes me sad because now I think I probably need to send mine too. Hubby is going to be irate that we paid so much for a bag that I won't get to use for months. I'm really not happy.

 

[Nico_79]

oops..disregard my previous question. This makes me sad because now I think I probably need to send mine too. Hubby is going to be irate that we paid so much for a bag that I won't get to use for months. I'm really not happy.

Oh no swezfamily!! I just saw your beautiful SO, I'm so sorry this happened to you too.
Definitely bring it back, the smell will not go away and is even worse in warm weather. I can't believe Hermes is letting these bags go through, they need to implement a sniff test!

 

[swezfamily]

Now I'm close to tears, over a bag. I'm feeling so stupid. Really, I do know that there are more important things in life.

Anyway, I just talked to my SA and he has encountered this twice with his clients, but was unaware of bags being sent back to Paris. He told me to open up the bag, fill it with scented dryer sheets and then put it in an open area to air out for a few days. I'm supposed to call him on Monday to let him know if it worked. If not, we'll discuss sending it back to Paris.