Odd leather smell

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Hello all. I purchased an unused Rouge Brique Epsom Kelly bag at an auction and unfortunately stumbled into this skunk-smelling issue. The bag was from 2014, so my heart sank when I saw this thread. What're the odds Hermes is willing to fix this issue after all of these years?

Hiya, I’m in the exact same situation as you. I purchased a pre owned Birkin 35 rougeCasaque Epsom Birkin (no receipt) and took it out for the first time today in the hot weather, and it STINKS Like yours mine is a 2014 bag.

Hope you don’t mind me asking. How did you get on with Hermes? Did they help you?
Thank you
 
Yeah I’ve heard similar experiences. I’m so sorry to hear that. Why it’s recommended to smell the bag before purchasing if possible. I know of one incident where the bag smelled strongly of moth balls (due to previous owner’s storage). Perhaps try airing it out or putting nice luxury perfume in it. And take it to H too if can’t be eliminated.
 
Yeah I’ve heard similar experiences. I’m so sorry to hear that. Why it’s recommended to smell the bag before purchasing if possible. I know of one incident where the bag smelled strongly of moth balls (due to previous owner’s storage). Perhaps try airing it out or putting nice luxury perfume in it. And take it to H too if can’t be eliminated.

hi

Thank you for your reply :smile: Yes I think I’m going to give Hermes a ring before I go to store as I’m nowhere near a boutique. I don’t want to get all the way there for them to tell me there’s nothing they can do, because I’m not the original owner. I’m not really sure which boutique to ring tbh.

I’m so gutted, I never thought I’d be able to own a Birkin in my price range, especially rouge Casaque until this one came along. I guess I know why now!

It’s definitely the heat that brings on the marijuana smell, when I purchased it a couple of weeks ago it was fine absolutely fine. It’s only today in the heat when I went out to afternoon tea for my birthday that it started to hum, the whole of my upstairs stinks!

I really don’t have the best luck with handbags, a few of my Chanels have been faulty!
 
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hi

Thank you for your reply :smile: Yes I think I’m going to give Hermes a ring before I go to store as I’m nowhere near a boutique. I don’t want to get all the way there for them to tell me there’s nothing they can do, because I’m not the original owner. I’m not really sure which boutique to ring tbh.

I’m so gutted, I never thought I’d be able to own a Birkin in my price range, especially rouge Casaque until this one came along. I guess I know why now!

It’s definitely the heat that brings on the marijuana smell, when I purchased it a couple of weeks ago it was fine absolutely fine. It’s only today in the heat when I went out to afternoon tea for my birthday that it started to hum, the whole of my upstairs stinks!

I really don’t have the best luck with handbags, a few of my Chanels have been faulty!


Hi there! H is aware of the problem with some bags from that time period. If you bring it to your nearest H, they will send it off to Paris to be evaluated. If deemed defective, they have historically offered replacement bags. If it is a color out of production, you could be offered a different color bag with same specs. It helps to bring it to H on a warm sunny day so the SM can observe the odor first hand.Good luck! I know how disappointing it is when your dream bag turns out to have the odor problem; hopefully you will get a good resolution! best wishes!:)
 
Hi there! H is aware of the problem with some bags from that time period. If you bring it to your nearest H, they will send it off to Paris to be evaluated. If deemed defective, they have historically offered replacement bags. If it is a color out of production, you could be offered a different color bag with same specs. It helps to bring it to H on a warm sunny day so the SM can observe the odor first hand.Good luck! I know how disappointing it is when your dream bag turns out to have the odor problem; hopefully you will get a good resolution! best wishes!:smile:
What time period are we talking about here, I'm a relative newbie to the brand. Thanks!
 
What time period are we talking about here, I'm a relative newbie to the brand. Thanks!
If you go back to the beginning of this thread you'll read that people started reporting odors in 2013, but the worst as I recall (it's been awhile since I read it all) was 2014. Some people had trouble getting H to admit there was an issue at first, but H eventually came around to the fact they had a problem that needed to be dealt with.
 
If you go back to the beginning of this thread you'll read that people started reporting odors in 2013, but the worst as I recall (it's been awhile since I read it all) was 2014. Some people had trouble getting H to admit there was an issue at first, but H eventually came around to the fact they had a problem that needed to be dealt with.
Thanks, so it was a relatively short time period then. ETA: was it across the board with all styles or only specific styles/colours? Yes I promise to go back and read the entire thread but thought there might be a tidy summing up somewhere.
 
This should go to post #734 of this thread where #doloresmia put together a list of issues. Sounds like a mess.
 
This should go to post #734 of this thread where #doloresmia put together a list of issues. Sounds like a mess.
Thanks!
 
Can you still return it? I wonder why the skunk smell issue wasn’t listed and the original owner didn’t address the issue with Hermes :confused1: (assumed he/she bought it from the boutique).


hi

Thank you for your reply :smile: Yes I think I’m going to give Hermes a ring before I go to store as I’m nowhere near a boutique. I don’t want to get all the way there for them to tell me there’s nothing they can do, because I’m not the original owner. I’m not really sure which boutique to ring tbh.

I’m so gutted, I never thought I’d be able to own a Birkin in my price range, especially rouge Casaque until this one came along. I guess I know why now!

It’s definitely the heat that brings on the marijuana smell, when I purchased it a couple of weeks ago it was fine absolutely fine. It’s only today in the heat when I went out to afternoon tea for my birthday that it started to hum, the whole of my upstairs stinks!

I really don’t have the best luck with handbags, a few of my Chanels have been faulty!
 
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Can you still return it? I wonder why the skunk smell issue wasn’t listed and the original owner didn’t address the issue with Hermes :confused1: (assumed he/she bought it from the boutique).
Good point. I think it took awhile for H to finally admit there was a problem. Maybe the original owner didn’t want to wait that long.
 
hi

Thank you for your reply :smile: Yes I think I’m going to give Hermes a ring before I go to store as I’m nowhere near a boutique. I don’t want to get all the way there for them to tell me there’s nothing they can do, because I’m not the original owner. I’m not really sure which boutique to ring tbh.

I’m so gutted, I never thought I’d be able to own a Birkin in my price range, especially rouge Casaque until this one came along. I guess I know why now!

It’s definitely the heat that brings on the marijuana smell, when I purchased it a couple of weeks ago it was fine absolutely fine. It’s only today in the heat when I went out to afternoon tea for my birthday that it started to hum, the whole of my upstairs stinks!

I really don’t have the best luck with handbags, a few of my Chanels have been faulty!

Heyy!!
Did you ever take your bag to H and did they replace it. Ive just run into the same problem but i have a very short window to return the bag to the reseller for a refund. Its a kelly turqoise 32. It was fine when i received it but stank like weed when i got into the car on a hot day.

If H will replace/rebuild it then im happy to send it to them and wait. But id they won't ill need to return it asap otherwise ill be stuck with a stanky bag
 
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