Odd leather smell

[HPassion]

How about rose tyrien?

 

[Sarah_sarah]

Ladies I finally received my replacement a few days ago! It is beautiful and so far odor-free! I am still scared to put it to the sun test BUT it had no smell at all when I took it out of the dust bag. My older skunk bag smelt a bit weird as soon as I took it out of the bag, but the replacement smells of yummy new leather now.

FYI, the skunk bag was an Etoupe B35 Togo Stamp Q. I took it to FSH in September and asked for a replacement of the exact specifications. The replacement was shipped and delivered in December (Stamp R) so that makes a total of 2 months and a couple of weeks. I honestly expected it to take much longer.. I'm very happy with the way FSH handled the whole situation.

Goodluck to all who are waiting for their replacements!

That is a truly a great story. I can imagine your fear of the Sun Test.

Congrats on the bag. Hope you enjoy her. It must be a good feeling to have her (back) all new.

Crossing my fingers for the rest of us.

 

[Sarah_sarah]

In general, the more options you give to the store, the speedier you can get your replacement. You may want to prioritize your preferences (Ex, GHW is more important than the leather or color). Hope the new year brings you luck!

True. I did say GHW which I do prefer for my bag (not so much for my wallet). I don't believe the 'people in our store prefer palladium more' excuse anymore.

Thanks. keeping my fingers crossed.

 

[VigeeLeBrun]

True. I did say GHW which I do prefer for my bag (not so much for my wallet). I don't believe the 'people in our store prefer palladium more' excuse anymore.

Thanks. keeping my fingers crossed.

Totally agree with you about PHW vs. GHW, Sarah. Hopefully your replacement bag with GHW will arrive in January.

 

[Sarah_sarah]

Totally agree with you about PHW vs. GHW, Sarah. Hopefully your replacement bag with GHW will arrive in January.

Thank you VigeeLeBrun.
🌸🌺🌹🌷

 

[chicinthecity777]

True. I did say GHW which I do prefer for my bag (not so much for my wallet). I don't believe the 'people in our store prefer palladium more' excuse anymore.

Thanks. keeping my fingers crossed.

Actually stores do buy more in PHW as they are more popular with the general public. It's the same with my store.

 

[Sarah_sarah]

Actually stores do buy more in PHW as they are more popular with the general public. It's the same with my store.

Thanks for the info I guess more waiting for me. I really am trying to like the palladium but for wallets I don't mind. I do like to mix it up. Still somehow GHW is dear to me.

Sorry mods, back to topic.

 

[Sweetiepie123]

If your replacement bag comes in after jan, do you have to pay the price difference? (The new price increases for the new year)

 

[Jadeite]

That they would ask you to pay the price difference is just shocking if that happens. It should not.

 

[chicinthecity777]

Thanks for the info I guess more waiting for me. I really am trying to like the palladium but for wallets I don't mind. I do like to mix it up. Still somehow GHW is dear to me.

Sorry mods, back to topic.

I hope you get your replacement with GHW soon!

 

[Sarah_sarah]

That they would ask you to pay the price difference is just shocking if that happens. It should not.

Agree. Completely. It is their fault; through suisse and I think french law the person is not enjoying their goods due to damage caused by other party.

It would just be completely unprofessional.

 

[inlovewithHbags]

I don't think that anyone can push for a speedy replacement unless you're some kind of VVVVIP like Jamie Chua or Kim K. They have a lot more leverage if they start blasting it on their blogs.

I had exactly the same problem with my B. bag in Togo. In which store did you buy it ?
I bought it in the Sèvres store, in Paris and they did not accept to take it back and change it.... Did you write your letter ?

 

[VigeeLeBrun]

I had exactly the same problem with my B. bag in Togo. In which store did you buy it ?
I bought it in the Sèvres store, in Paris and they did not accept to take it back and change it.... Did you write your letter ?

inlovewithHbags, H refused to take back your skunk B? Was this recently?

 

[purselover888]

I had exactly the same problem with my B. bag in Togo. In which store did you buy it ?
I bought it in the Sèvres store, in Paris and they did not accept to take it back and change it.... Did you write your letter ?

Did you take it to FSH?

 

[Kitty S.]

If your replacement bag comes in after jan, do you have to pay the price difference? (The new price increases for the new year)

I agree with Jadeite that you should not! When I brought mine in for a replacement, my SA and SM assured me that I would never have to pay the difference if price increase were to happen in the intrim (luckily it was during the mid-year, so it wasn't likely to happen and it didn't).