Odd leather smell

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#2,763
Birdonce said:
Thanks, monceau, for explaining further! I know all of us here are enormous fans of Hermes (otherwise why be here?) but we also shouldn't expect to be grateful for the choice either to be stuck with a stinky bag or to have an enormous store credit with no guarantee we would ever be offered the bag we wanted in replacement! while Hermes didn't intentionally make stinky bags, they are still responsible for ensuring their bags are free of defects and that unfortunately includes "manning up" and taken the financial hit rather than pushing that off on their blameless customers.

I was happy to take a store credit for my belt strap, as it was small and I knew I would use it easily but I would be angry to have a $10,000+ credit waiting for possibly years before I used it. Some people have saved and scrimped for their one or two lifetime bags, and don't have enough discretionary income to say "eh, I guess I'll take whatever I can get."
Click to expand...

:tup:

I was thinking along similar lines when people were saying you'd "burn your bridge" at H if you ever felt the need to sue them or take other measures to get a refund. If their customer service was ever that bad, I would consider the bridge to my wallet burned by them. ;)
 
#2,764
obsessed1 said:
I was just offered a Togo B (R Stamp).

Should I be worried?? Unfortunately, I live in Winterland and I'm uncertain as to when I'll be able to do a proper sun test.
Click to expand...

Definitely get it if you love it. You can try to heat the bag with a hairdryer since you can't really do a sun test just yet. Many newer bags have been problem free, so I wouldn't hesitate to buy your dream bag. Good luck!:smile1:
 
#2,765
Ladies, have any of you experienced the odor problem with one of your bags, but upon exposing it to heat, it smells of burning rubber rather than "skunk?" The odor is quite strong and gives me a headache. When the bag is cool, the odor is not present or is greatly diminished. Even when the bag was first purchased, I never thought it smelled quite right.... I kept smelling something today when I was out with DH. It was a warm, sunny day and the odor kept following me. I dared to smell the bag and asked DS and DH to smell it too. They thought is was really horrible. I can't bear the thought of surrendering yet another bag to this problem.
 
#2,766
luckylove said:
Ladies, have any of you experienced the odor problem with one of your bags, but upon exposing it to heat, it smells of burning rubber rather than "skunk?" The odor is quite strong and gives me a headache. When the bag is cool, the odor is not present or is greatly diminished. Even when the bag was first purchased, I never thought it smelled quite right.... I kept smelling something today when I was out with DH. It was a warm, sunny day and the odor kept following me. I dared to smell the bag and asked DS and DH to smell it too. They thought is was really horrible. I can't bear the thought of surrendering yet another bag to this problem.
Click to expand...

That is exactly how my 2 bags smelled in the heat. Same thing in cooler temperatures, it would almost completely disappear! Crazy! Take it in right away. It will take a long while but you can't live with a defective bag like this.
 
#2,767
stephmorris11 said:
That is exactly how my 2 bags smelled in the heat. Same thing in cooler temperatures, it would almost completely disappear! Crazy! Take it in right away. It will take a long while but you can't live with a defective bag like this.
Click to expand...

Thanks for your reply! I am so sorry you had two like this! Have you received a replacement or refund? I had two skunks (that truly smelled of skunk). One, I was given a refund, but the other is still in Paris for review. I hated to give up those two bags!! I also had a BE SLG with the skunk issue and was given an immediate refund. This bag that smells of burning rubber is a P Stamp.
 
#2,768
MASEML said:
I just purchased a B in Togo (R stamp) and haven't had any issues so far. I'm also in cold climate now but if I have to deal with that issue down the road, I will.
Click to expand...

MASEML, I just purchased a gold kelly in Togo (R stamped) so far no issues but no sun yet. What a coincidence we seem to have similar taste, I believe we both got those monogrammed Burberry Ponchos recently, too. I think we chatted on the Burberry poncho thread...
 
#2,769
prettychic said:
MASEML, I just purchased a gold kelly in Togo (R stamped) so far no issues but no sun yet. What a coincidence we seem to have similar taste, I believe we both got those monogrammed Burberry Ponchos recently, too. I think we chatted on the Burberry poncho thread...
Click to expand...

We're twins! Yes, we did chat on the Burberry thread, aren't you loving the monogrammed poncho? I just stopped by the Burberry store yesterday to catch up with my SA, he said they stopped the monogramming, so we've got limited pieces :)

Congrats on your Kelly! Will look great with the poncho, and anything else in your wardrobe (since it's a neutral color and classic accessory).

Great to see you here Prettychic! Will I also see you on chanel too? Another favorite thread!
 
#2,770
MASEML said:
We're twins! Yes, we did chat on the Burberry thread, aren't you loving the monogrammed poncho? I just stopped by the Burberry store yesterday to catch up with my SA, he said they stopped the monogramming, so we've got limited pieces :)

Congrats on your Kelly! Will look great with the poncho, and anything else in your wardrobe (since it's a neutral color and classic accessory).

Great to see you here Prettychic! Will I also see you on chanel too? Another favorite thread!
Click to expand...

:tpfrox:
 
#2,771
Hi. For those who are thinking of bringing in their affected bags to FSH, I just had my togo stamp Q Birkin replaced there. They are well aware of this issue and after taking a sniff of my bag, SA spoke to her manager and I was told the smell cannot be removed through spa/repair and was offered an immediate replacement from their current stock. Although I'm not loving this replacement bag as much as the one I returned sadly, I am still very pleased with the way they handled this. I read that for some, returns/replacements could take months at their local stores so maybe this would be a better option. Hope this helps.
 
#2,772
Sensational11 said:
Hi. For those who are thinking of bringing in their affected bags to FSH, I just had my togo stamp Q Birkin replaced there. They are well aware of this issue and after taking a sniff of my bag, SA spoke to her manager and I was told the smell cannot be removed through spa/repair and was offered an immediate replacement from their current stock. Although I'm not loving this replacement bag as much as the one I returned sadly, I am still very pleased with the way they handled this. I read that for some, returns/replacements could take months at their local stores so maybe this would be a better option. Hope this helps.
Click to expand...
Thanks for posting. This is good info for me. I think I will bring one of my SLG's with me to Paris to be replaced if possible rather than going to my local H boutique.
 
#2,773
VigeeLeBrun said:
Not all H Bs are defective, I bought 3 Bs in a 2-month time period this year and all are fine and skunk-free. Yes, I would buy it if you love it. Good luck and let us know what you decide to do.
Click to expand...


I decided to go for it. It's a belated push present for my second daughter who was born this year. So I really want the bag to have an R stamp.

If there's an issue I will deal with it then. At least the issue has made the media. I'm so appreciative of the ladies who had to initially bring this problem to light.
 
#2,774
obsessed1 said:
I decided to go for it. It's a belated push present for my second daughter who was born this year. So I really want the bag to have an R stamp.

If there's an issue I will deal with it then. At least the issue has made the media. I'm so appreciative of the ladies who had to initially bring this problem to light.
Click to expand...

Congrats!!! please posts if you have the time! :heart:
 
#2,775
Did other people go for different leather choices and which ones did you go for? I am trying to figure out if that is not best.

Congrats for all those who got replacements. 🌸🌺🌹🌷💐
 
You must log in or register to reply here.
Top